# ChessUp 2 **URL:** https://community.playchessup.com/c/chessup-2/5.md?page=1 [Latest](https://community.playchessup.com/latest.md) · [Categories](https://community.playchessup.com/categories.md) · [Tags](https://community.playchessup.com/tags.md) **Page:** 2 --- ## [“Coach” bots on chess.com - missing](https://community.playchessup.com/t/coach-bots-on-chess-com-missing/3478)
**Author:** [@WendTech](https://community.playchessup.com/u/WendTech)\ **Replies:** 8\ **Last updated:** [April 14, 2026, 5:42pm UTC](https://community.playchessup.com/t/coach-bots-on-chess-com-missing/3478 "2026-04-14T17:42:53Z")
I noticed that the Coach bots that are normally at the top of the chess.com bot list are missing. Where did they go? --- ## [Finding a match on ChessUp sometimes creates incompatible matches](https://community.playchessup.com/t/finding-a-match-on-chessup-sometimes-creates-incompatible-matches/4299)
**Author:** [@Jordy](https://community.playchessup.com/u/Jordy)\ **Replies:** 5\ **Last updated:** [April 13, 2026, 6:19pm UTC](https://community.playchessup.com/t/finding-a-match-on-chessup-sometimes-creates-incompatible-matches/4299 "2026-04-13T18:19:42Z")
Occasionally, when trying to find a match (i usually only play 10min rapid on chess.com) it’ll say match in progress or some other message indicating that a match has started. Usually to fix this I simply go onto the che… --- ## [Add puzzles, lessons, and variants (chess.com)](https://community.playchessup.com/t/add-puzzles-lessons-and-variants-chess-com/3106)
**Author:** [@fatherjameslinton](https://community.playchessup.com/u/fatherjameslinton)\ **Replies:** 3\ **Last updated:** [April 4, 2026, 12:58am UTC](https://community.playchessup.com/t/add-puzzles-lessons-and-variants-chess-com/3106 "2026-04-04T00:58:49Z")
Will you make an option to play puzzles and lessons by displaying the position on the small screen. and will you make it possible to play variants too. --- ## [Firmware 5.0 Released April 1st 2026 (for real) - Family Accounts](https://community.playchessup.com/t/firmware-5-0-released-april-1st-2026-for-real-family-accounts/4292)
**Author:** [@Jeff](https://community.playchessup.com/u/Jeff)\ **Replies:** 6\ **Last updated:** [April 2, 2026, 3:43pm UTC](https://community.playchessup.com/t/firmware-5-0-released-april-1st-2026-for-real-family-accounts/4292 "2026-04-02T15:43:09Z")
ChessUp 2 Firmware Release Notes (\*updating page very soon) Release notes for firmware 5.0.0: • Added support for multiple board profiles • Added latest Chess.com Bots: The Circus • Improved translations • Fix 2-pla… --- ## [The board does not reconnect and drop the game](https://community.playchessup.com/t/the-board-does-not-reconnect-and-drop-the-game/4246)
**Author:** [@Romek](https://community.playchessup.com/u/Romek)\ **Replies:** 8\ **Last updated:** [April 1, 2026, 2:58pm UTC](https://community.playchessup.com/t/the-board-does-not-reconnect-and-drop-the-game/4246 "2026-04-01T14:58:25Z")
Greetings, After latest board update, the board can’t reconnect when the connection failed (allegedly). The board dropped a game and I have to continue on mobile. WiFi is strong and the issue hasn’t happened while play… --- ## [Main Display Orientation](https://community.playchessup.com/t/main-display-orientation/3151)
**Author:** [@SamCodfish](https://community.playchessup.com/u/SamCodfish)\ **Replies:** 15\ **Last updated:** [March 31, 2026, 7:49pm UTC](https://community.playchessup.com/t/main-display-orientation/3151 "2026-03-31T19:49:23Z")
@Jeff Dear Jeff, Thanks for the 3.2.0 firmware update, your OTB time formats with the evaluation bar is great, including all the list of bug fixes :+1: Instead of writing a long piece of text, I’m attaching three boar… --- ## [Switching Chesscom users on ChessUp2](https://community.playchessup.com/t/switching-chesscom-users-on-chessup2/648)
**Author:** [@timothyha](https://community.playchessup.com/u/timothyha)\ **Replies:** 42\ **Last updated:** [March 27, 2026, 6:38pm UTC](https://community.playchessup.com/t/switching-chesscom-users-on-chessup2/648 "2026-03-27T18:38:49Z")
Thanks for the ability to play on Chesscom without using the app, once the user is registered on ChessUp2. Is it possible to add the possibility to logout and re-login to another user (with the app)? Right now I’ve got… --- ## [Game marked as draw when it was a win](https://community.playchessup.com/t/game-marked-as-draw-when-it-was-a-win/4276)
**Author:** [@ChessBryUK](https://community.playchessup.com/u/ChessBryUK)\ **Replies:** 7\ **Last updated:** [March 26, 2026, 12:20pm UTC](https://community.playchessup.com/t/game-marked-as-draw-when-it-was-a-win/4276 "2026-03-26T12:20:10Z")
I’ve just played a game as black against the Chessup 2 board bot and won with a checkmate (see attached image) but when I have downloaded the game analysis in the Chessup app it’s marked the game as a draw (half and half… --- ## [Game frozen, lost on time](https://community.playchessup.com/t/game-frozen-lost-on-time/4278)
**Author:** [@Nyole](https://community.playchessup.com/u/Nyole)\ **Replies:** 4\ **Last updated:** [March 24, 2026, 1:44pm UTC](https://community.playchessup.com/t/game-frozen-lost-on-time/4278 "2026-03-24T13:44:57Z")
Hello, I think this is not the first time this has happened. Some time ago, my son had a similar bug, and the game ended in a loss. The situation is that at some point the game froze while it was the opponent’s turn. The… --- ## [Problem starting a new game](https://community.playchessup.com/t/problem-starting-a-new-game/4275)
**Author:** [@Lasertswift](https://community.playchessup.com/u/Lasertswift)\ **Replies:** 3\ **Last updated:** [March 20, 2026, 7:02pm UTC](https://community.playchessup.com/t/problem-starting-a-new-game/4275 "2026-03-20T19:02:59Z")
I went to play a new game today on my Chessup 2 and it said “problem starting a new game, game already in progress”. I realized what I think the problem might be. I started playing daily chess (one move per day) on my … --- ## [ChessUp 2 OTB Games - Now auto-uploaded to cloud - Release 4.4.4](https://community.playchessup.com/t/chessup-2-otb-games-now-auto-uploaded-to-cloud-release-4-4-4/4238)
**Author:** [@Jeff](https://community.playchessup.com/u/Jeff)\ **Replies:** 10\ **Last updated:** [March 19, 2026, 1:07pm UTC](https://community.playchessup.com/t/chessup-2-otb-games-now-auto-uploaded-to-cloud-release-4-4-4/4238 "2026-03-19T13:07:10Z")
Great News! We have improved the process to export and review your over the board ChessUp 2 games. Over the board games are 2 player games and games vs the built in Ai. Old way = bulk upload over bluetooth to app - on… --- ## [Hiding Opponent's Rating on Chess.com](https://community.playchessup.com/t/hiding-opponents-rating-on-chess-com/3084)
**Author:** [@Drydda](https://community.playchessup.com/u/Drydda)\ **Replies:** 10\ **Last updated:** [March 18, 2026, 2:17pm UTC](https://community.playchessup.com/t/hiding-opponents-rating-on-chess-com/3084 "2026-03-18T14:17:09Z")
So hear me out, I noticed that in the settings on the app there is the option to “hide opponent rating”. I understand this is only for Lichess, but can we expect to see this feature implemented for Chess.com? --- ## [Android vs iOS App](https://community.playchessup.com/t/android-vs-ios-app/4256)
**Author:** [@Obi368](https://community.playchessup.com/u/Obi368)\ **Replies:** 3\ **Last updated:** [March 17, 2026, 7:36am UTC](https://community.playchessup.com/t/android-vs-ios-app/4256 "2026-03-17T07:36:32Z")
hey there, I would like to ask why the iOS version of the chessup app is feeling so much worse? On my Android Tablet I see all local played games with date and time in the overview. On the IOS Version of the app (Used… --- ## [Offline OTB 2 player game did not save](https://community.playchessup.com/t/offline-otb-2-player-game-did-not-save/4271)
**Author:** [@henrich](https://community.playchessup.com/u/henrich)\ **Replies:** 6\ **Last updated:** [March 16, 2026, 9:32pm UTC](https://community.playchessup.com/t/offline-otb-2-player-game-did-not-save/4271 "2026-03-16T21:32:24Z")
Hello, Today I played two OTB 2 player games offline. When I came back and chessup connected to wifi, only the second game played was saved and ready for analysis. The first one seems lost. Is there anything I can do to… --- ## [Delivery time (Label created) Germany](https://community.playchessup.com/t/delivery-time-label-created-germany/4262)
**Author:** [@Jonas](https://community.playchessup.com/u/Jonas)\ **Replies:** 3\ **Last updated:** [March 11, 2026, 6:41pm UTC](https://community.playchessup.com/t/delivery-time-label-created-germany/4262 "2026-03-11T18:41:53Z")
Hi, I ordered my ChessUp Board 6 days ago. It said that the estimated delivery time is 2 days after the purchase. Now the websites says since the beginning that the label has been created, but nothing happens. I wrote … --- ## [Flickering screen](https://community.playchessup.com/t/flickering-screen/4254)
**Author:** [@JoshJG](https://community.playchessup.com/u/JoshJG)\ **Replies:** 4\ **Last updated:** [March 11, 2026, 6:38pm UTC](https://community.playchessup.com/t/flickering-screen/4254 "2026-03-11T18:38:45Z")
Recently the screen on my board has started to flicker. I saw one of the recent update notes included something about the screen. Is anyone else having this issue? --- ## [Beta program missing public releases](https://community.playchessup.com/t/beta-program-missing-public-releases/4265)
**Author:** [@Nicko](https://community.playchessup.com/u/Nicko)\ **Replies:** 1\ **Last updated:** [March 10, 2026, 6:40pm UTC](https://community.playchessup.com/t/beta-program-missing-public-releases/4265 "2026-03-10T18:40:31Z")
Hi, I’m wondering while when being part of the beta program my board doesn’t update to the public releases. At the beginning it wasn’t the case I had them but for a moment now, the board doesn’t update when a new releas… --- ## [ChessUp 2 - Millions of Games Data Update](https://community.playchessup.com/t/chessup-2-millions-of-games-data-update/4247)
**Author:** [@Jeff](https://community.playchessup.com/u/Jeff)\ **Replies:** 0\ **Last updated:** [March 1, 2026, 12:28am UTC](https://community.playchessup.com/t/chessup-2-millions-of-games-data-update/4247 "2026-03-01T00:28:00Z")
ChessUp 2 users have completed millions of games now - and over 1 million Chess.com games. Sharing some fun statistics from the last 15 months of play! Time Formats 10+0 continues to be the most popular format Use… --- ## [Saving Board Editor Positions](https://community.playchessup.com/t/saving-board-editor-positions/4245)
**Author:** [@EnPassantMichel](https://community.playchessup.com/u/EnPassantMichel)\ **Replies:** 0\ **Last updated:** [February 28, 2026, 2:50pm UTC](https://community.playchessup.com/t/saving-board-editor-positions/4245 "2026-02-28T14:50:49Z")
I’m creating puzzles and “Quizzes” from my chess books using the board editor. Is there a way to save these positions so it easy to quickly replay? And can these “games” be saved for review? --- ## [Editing Opponent Detail for OTB](https://community.playchessup.com/t/editing-opponent-detail-for-otb/4220)
**Author:** [@Drydda](https://community.playchessup.com/u/Drydda)\ **Replies:** 6\ **Last updated:** [February 24, 2026, 10:30pm UTC](https://community.playchessup.com/t/editing-opponent-detail-for-otb/4220 "2026-02-24T22:30:48Z")
When playing Over the Board (OTB) games on the ChessUp 2, I would love the ability to change the name of who I played. Potentially even more details, like notes about game, date, time, location, and even a running counte… --- ## [Future feature question: Multiple 3-day chess.com games](https://community.playchessup.com/t/future-feature-question-multiple-3-day-chess-com-games/1646)
**Author:** [@Harv3ster](https://community.playchessup.com/u/Harv3ster)\ **Replies:** 3\ **Last updated:** [February 23, 2026, 6:50pm UTC](https://community.playchessup.com/t/future-feature-question-multiple-3-day-chess-com-games/1646 "2026-02-23T18:50:29Z")
Is it going to be possible to play multiple 3-day games on the board? I know there’s a feature coming to allow multiple OTB games using a save feature, but will it work for multiple 3-day games on chess.com? Thank you! (… --- ## [Game aborts on board, but continue online](https://community.playchessup.com/t/game-aborts-on-board-but-continue-online/4209)
**Author:** [@Sevaia](https://community.playchessup.com/u/Sevaia)\ **Replies:** 9\ **Last updated:** [February 11, 2026, 4:04pm UTC](https://community.playchessup.com/t/game-aborts-on-board-but-continue-online/4209 "2026-02-11T16:04:35Z")
When playing on my Chessup2 on Chess.com I often get the message that the game is abandoned. And when searching for a game, I get the attached message. A Apparently, the game didn’t abort as I can continue in the Che… --- ## [Game history is empty](https://community.playchessup.com/t/game-history-is-empty/4191)
**Author:** [@Romek](https://community.playchessup.com/u/Romek)\ **Replies:** 5\ **Last updated:** [January 29, 2026, 5:08pm UTC](https://community.playchessup.com/t/game-history-is-empty/4191 "2026-01-29T17:08:11Z")
Greetings, I recently bought ChessUp2. It feels and plays really great. However it appeared that none of played OTB games from Lichess or chess.com are recorded in the game history. My assumption based on the comments … --- ## [Game analysis tab of ChessUp app](https://community.playchessup.com/t/game-analysis-tab-of-chessup-app/4203)
**Author:** [@CrispinCrisp](https://community.playchessup.com/u/CrispinCrisp)\ **Replies:** 1\ **Last updated:** [January 28, 2026, 11:21pm UTC](https://community.playchessup.com/t/game-analysis-tab-of-chessup-app/4203 "2026-01-28T23:21:45Z")
Step 8 of the Game Analysis section of the ChessUp 2 Knowledge Base mentions the Key Moments button, but it doesn’t mention what the Exclamation Point button does. If I tap it, a series of moves seems to play out. What a… --- ## [Chess.com User Names - Share if you would like to play ChessUp vs ChessUp](https://community.playchessup.com/t/chess-com-user-names-share-if-you-would-like-to-play-chessup-vs-chessup/582)
**Author:** [@Jeff](https://community.playchessup.com/u/Jeff)\ **Replies:** 32\ **Last updated:** [January 28, 2026, 8:36pm UTC](https://community.playchessup.com/t/chess-com-user-names-share-if-you-would-like-to-play-chessup-vs-chessup/582 "2026-01-28T20:36:27Z")
CosmoKJ = me Please feel free to add me as a friend on Chess.com I play bullet on the app, and rapid on the ChessUp and ChessUp 2 --- ## [Abandoned game, clock ran on](https://community.playchessup.com/t/abandoned-game-clock-ran-on/4184)
**Author:** [@king\_chomchom](https://community.playchessup.com/u/king_chomchom)\ **Replies:** 2\ **Last updated:** [January 21, 2026, 3:04pm UTC](https://community.playchessup.com/t/abandoned-game-clock-ran-on/4184 "2026-01-21T15:04:04Z")
I was playing a 10min game and the opponent just stopped moving on move 33. I watched as the clock on the board counted down and then opponents time went red. When the clock ran out of time nothing happened, the time jus… --- ## [Games aborting automatically before the first move](https://community.playchessup.com/t/games-aborting-automatically-before-the-first-move/4090)
**Author:** [@Tironei](https://community.playchessup.com/u/Tironei)\ **Replies:** 13\ **Last updated:** [January 21, 2026, 3:01pm UTC](https://community.playchessup.com/t/games-aborting-automatically-before-the-first-move/4090 "2026-01-21T15:01:29Z")
Hi everyone, lately I’ve been running into an issue more and more often where online games get aborted automatically before they really even start. I’m seeing two different scenarios: Game starts but immediately abor… --- ## [Often Can’t find chess.com games even after long wait](https://community.playchessup.com/t/often-can-t-find-chess-com-games-even-after-long-wait/4182)
**Author:** [@archisc2k](https://community.playchessup.com/u/archisc2k)\ **Replies:** 3\ **Last updated:** [January 19, 2026, 5:23pm UTC](https://community.playchessup.com/t/often-can-t-find-chess-com-games-even-after-long-wait/4182 "2026-01-19T17:23:10Z")
Lately, the board can’t find chess.com opponents even after 10 mins. The game we want to play is 30 mins. Any advice? --- ## [Bot promotion piece not specified on screen](https://community.playchessup.com/t/bot-promotion-piece-not-specified-on-screen/4163)
**Author:** [@Langers](https://community.playchessup.com/u/Langers)\ **Replies:** 3\ **Last updated:** [January 13, 2026, 9:27pm UTC](https://community.playchessup.com/t/bot-promotion-piece-not-specified-on-screen/4163 "2026-01-13T21:27:31Z")
I was just playing the built in bot at 1100 ELO. When it promoted its pawn (as black), the screen didn’t specify which piece it should promote to. Is this expected behaviour? I don’t think it’s right to always assume … --- ## [Game aborted on chess.com in the middle of the party](https://community.playchessup.com/t/game-aborted-on-chess-com-in-the-middle-of-the-party/4147)
**Author:** [@Krzysztof](https://community.playchessup.com/u/Krzysztof)\ **Replies:** 5\ **Last updated:** [January 13, 2026, 6:40pm UTC](https://community.playchessup.com/t/game-aborted-on-chess-com-in-the-middle-of-the-party/4147 "2026-01-13T18:40:53Z")
Hey. During one of my online games on chess, without any warning, the board conceded the game mid-game, as if I had clicked the end game icon myself, but I hadn’t clicked anything. I’ve only had one such instance so far.… [Previous page](https://community.playchessup.com/c/chessup-2/5.md) [Next page](https://community.playchessup.com/c/chessup-2/5.md?page=2)