# General **URL:** https://community.playchessup.com/c/general/4.md?page=4 [Latest](https://community.playchessup.com/latest.md) · [Categories](https://community.playchessup.com/categories.md) · [Tags](https://community.playchessup.com/tags.md) **Page:** 5 --- ## [Entering wifi password option in Dutch workaround](https://community.playchessup.com/t/entering-wifi-password-option-in-dutch-workaround/4122)
**Author:** [@hersenpap](https://community.playchessup.com/u/hersenpap)\ **Replies:** 2\ **Last updated:** [January 3, 2026, 1:46pm UTC](https://community.playchessup.com/t/entering-wifi-password-option-in-dutch-workaround/4122 "2026-01-03T13:46:18Z")
I After I received the ChessUp 2, I selected Dutch as the language. Then, in the setup menu, I wanted to continue by entering the Wi-Fi password, but the only two options available were via Android or iPhone. The connect… --- ## [Broken ‘claim victory’ button via Lichess (rapid)](https://community.playchessup.com/t/broken-claim-victory-button-via-lichess-rapid/4119)
**Author:** [@hatice](https://community.playchessup.com/u/hatice)\ **Replies:** 2\ **Last updated:** [January 2, 2026, 4:16pm UTC](https://community.playchessup.com/t/broken-claim-victory-button-via-lichess-rapid/4119 "2026-01-02T16:16:45Z")
The green claim victory button is unresponsive when clicked. Rapid game via Lichess. --- ## [Live Chess.com Board when playing OTB](https://community.playchessup.com/t/live-chess-com-board-when-playing-otb/3764)
**Author:** [@j0dd](https://community.playchessup.com/u/j0dd)\ **Replies:** 11\ **Last updated:** [January 2, 2026, 8:29am UTC](https://community.playchessup.com/t/live-chess-com-board-when-playing-otb/3764 "2026-01-02T08:29:11Z")
Hey everyone! Greetings from Florida. Just purchased my board and am really enjoying it. Looking for some support with the following, please – Goal: Watch my game on chess .com/live via desktop while playing OTB on m… --- ## [Take back changes move feed back](https://community.playchessup.com/t/take-back-changes-move-feed-back/4107)
**Author:** [@cmu3rd](https://community.playchessup.com/u/cmu3rd)\ **Replies:** 2\ **Last updated:** [December 29, 2025, 7:16pm UTC](https://community.playchessup.com/t/take-back-changes-move-feed-back/4107 "2025-12-29T19:16:55Z")
I have noticed that if occasionaly I take back a move that maybe an innacuracy or mistake and replay the same move it changes to good or excellent. And if I do it again it changes back to an innacuracy. If I make a mov… --- ## [Chess hang while playing](https://community.playchessup.com/t/chess-hang-while-playing/4110)
**Author:** [@fuel3100](https://community.playchessup.com/u/fuel3100)\ **Replies:** 1\ **Last updated:** [December 29, 2025, 6:48pm UTC](https://community.playchessup.com/t/chess-hang-while-playing/4110 "2025-12-29T18:48:33Z")
reporting for a bug that I notice during gameplay with ai, I encounter this for 3 times already with my new chessup2 board with latest firmware. it get hang while playing with bot, lights on F6 board and not blinking. to… --- ## [Learning to play chess and beat Bot level 7](https://community.playchessup.com/t/learning-to-play-chess-and-beat-bot-level-7/4106)
**Author:** [@Forza\_nl](https://community.playchessup.com/u/Forza_nl)\ **Replies:** 6\ **Last updated:** [December 29, 2025, 6:02pm UTC](https://community.playchessup.com/t/learning-to-play-chess-and-beat-bot-level-7/4106 "2025-12-29T18:02:38Z")
Hi, I have been playing chess for a while now and never put a lot of time into actually learning openings etc. What would be your suggestion for someone who likes to get better at the game? Any suggestion for good books… --- ## [Can one board be used by two different accounts and two devices?](https://community.playchessup.com/t/can-one-board-be-used-by-two-different-accounts-and-two-devices/4104)
**Author:** [@FredSanford4](https://community.playchessup.com/u/FredSanford4)\ **Replies:** 4\ **Last updated:** [December 29, 2025, 3:33pm UTC](https://community.playchessup.com/t/can-one-board-be-used-by-two-different-accounts-and-two-devices/4104 "2025-12-29T15:33:38Z")
I am curious if I can connect to the board with my device and play with my Chess.com account and then (at another time) another family member use their own device/chessup app and connct to the board and login to their ch… --- ## [Chess up doesn't see one white pawn](https://community.playchessup.com/t/chess-up-doesnt-see-one-white-pawn/4094)
**Author:** [@Specter678](https://community.playchessup.com/u/Specter678)\ **Replies:** 2\ **Last updated:** [December 26, 2025, 7:30pm UTC](https://community.playchessup.com/t/chess-up-doesnt-see-one-white-pawn/4094 "2025-12-26T19:30:40Z")
--- ## [Help with wifi connection issue](https://community.playchessup.com/t/help-with-wifi-connection-issue/4082)
**Author:** [@Vadla](https://community.playchessup.com/u/Vadla)\ **Replies:** 10\ **Last updated:** [December 23, 2025, 10:15pm UTC](https://community.playchessup.com/t/help-with-wifi-connection-issue/4082 "2025-12-23T22:15:54Z")
Hi all. Has anyone had an issue where the board can no longer connect to wifi? This happened once before and I just had to power cycle it and ensure I was connecting to 2.4g and not 5g. This solution is no longer worki… --- ## [Is anyone familiar with the Chessconnect app?](https://community.playchessup.com/t/is-anyone-familiar-with-the-chessconnect-app/4087)
**Author:** [@Jeroen2308](https://community.playchessup.com/u/Jeroen2308)\ **Replies:** 4\ **Last updated:** [December 23, 2025, 10:06pm UTC](https://community.playchessup.com/t/is-anyone-familiar-with-the-chessconnect-app/4087 "2025-12-23T22:06:13Z")
Hello everyone, I was wondering if anyone here has experience with the Chessconnect app. I recently came across it and would like to know how it works in practice and what your experiences are. Thanks in advance. --- ## [Recurrent CDC connection issues](https://community.playchessup.com/t/recurrent-cdc-connection-issues/4086)
**Author:** [@bamischijf8](https://community.playchessup.com/u/bamischijf8)\ **Replies:** 1\ **Last updated:** [December 21, 2025, 6:36pm UTC](https://community.playchessup.com/t/recurrent-cdc-connection-issues/4086 "2025-12-21T18:36:58Z")
I have been having connection issues with chess.com on the chessup2 for months now. I check the forums every now and again, see that it is reported already, wait for an update, and sometimes it is fixed after that, for a… --- ## [Unable to connect to chess.com with chessup 2](https://community.playchessup.com/t/unable-to-connect-to-chess-com-with-chessup-2/4079)
**Author:** [@scacci](https://community.playchessup.com/u/scacci)\ **Replies:** 6\ **Last updated:** [December 19, 2025, 6:07pm UTC](https://community.playchessup.com/t/unable-to-connect-to-chess-com-with-chessup-2/4079 "2025-12-19T18:07:46Z")
Hi, I received my brand new chessup2 yesterday and still haven’t been able to connect it to chesscom despite numerous attempts. First of all, when I reach the chesscom login page on the chessup app (initiated from the … --- ## [Where is the Crystal Ball?](https://community.playchessup.com/t/where-is-the-crystal-ball/4056)
**Author:** [@cmu3rd](https://community.playchessup.com/u/cmu3rd)\ **Replies:** 7\ **Last updated:** [December 17, 2025, 10:15pm UTC](https://community.playchessup.com/t/where-is-the-crystal-ball/4056 "2025-12-17T22:15:00Z")
Continuing the discussion from Chess.com game review: I started another topic because the last one was going off topic. This maybe because of my lack of knowledge. It sure would be nice if there were mo tutorials for … --- ## [The rapid games never showed but lost by abandonment](https://community.playchessup.com/t/the-rapid-games-never-showed-but-lost-by-abandonment/4073)
**Author:** [@hatice](https://community.playchessup.com/u/hatice)\ **Replies:** 7\ **Last updated:** [December 16, 2025, 6:13pm UTC](https://community.playchessup.com/t/the-rapid-games-never-showed-but-lost-by-abandonment/4073 "2025-12-16T18:13:56Z")
I was waiting for a rapid game to load (via chess.com), it didn’t, so I tried again, later I noticed that I had lost 3 games by abandonment (due to never seeing the games on the chessup board). The board is fully update… --- ## [Amazing for families](https://community.playchessup.com/t/amazing-for-families/3599)
**Author:** [@Peter82](https://community.playchessup.com/u/Peter82)\ **Replies:** 7\ **Last updated:** [December 12, 2025, 3:44pm UTC](https://community.playchessup.com/t/amazing-for-families/3599 "2025-12-12T15:44:50Z")
hi all, received the board yesterday. It is amazing - just lost close games to my six year old daughter and my wife with varying levels of support for them :-). Really brilliant to be able to set the different levels un… --- ## [Why are posts being deleted?](https://community.playchessup.com/t/why-are-posts-being-deleted/4058)
**Author:** [@NathanC](https://community.playchessup.com/u/NathanC)\ **Replies:** 5\ **Last updated:** [December 9, 2025, 8:50pm UTC](https://community.playchessup.com/t/why-are-posts-being-deleted/4058 "2025-12-09T20:50:39Z")
I posted a post that expressed concerns about board settings data(beside chess settings there are WiFi Credentials and chess.com credentials) being shared to everyone over bluetooth connection(Anyone can connect to your … --- ## [Chessup 2 board reset](https://community.playchessup.com/t/chessup-2-board-reset/4057)
**Author:** [@cmu3rd](https://community.playchessup.com/u/cmu3rd)\ **Replies:** 1\ **Last updated:** [December 9, 2025, 7:43pm UTC](https://community.playchessup.com/t/chessup-2-board-reset/4057 "2025-12-09T19:43:21Z")
Is there a way to reset the board without turning off and on? --- ## [Can't cancel game anaylsis](https://community.playchessup.com/t/cant-cancel-game-anaylsis/4055)
**Author:** [@cmu3rd](https://community.playchessup.com/u/cmu3rd)\ **Replies:** 1\ **Last updated:** [December 9, 2025, 7:36pm UTC](https://community.playchessup.com/t/cant-cancel-game-anaylsis/4055 "2025-12-09T19:36:09Z")
The cancel button doesn’t work on iphone or ipad app. --- ## [Takes much longer to start game on Chess.com](https://community.playchessup.com/t/takes-much-longer-to-start-game-on-chess-com/3180)
**Author:** [@d79ima](https://community.playchessup.com/u/d79ima)\ **Replies:** 83\ **Last updated:** [December 9, 2025, 4:51pm UTC](https://community.playchessup.com/t/takes-much-longer-to-start-game-on-chess-com/3180 "2025-12-09T16:51:13Z")
I usually play 15|10 rapid time controls on Chess.com which is the most popular rapid time control on there. I noticed that my chessup2 board takes a very long time to find a partner when i try to start a game, sometime… --- ## [Chess.com game review](https://community.playchessup.com/t/chess-com-game-review/4044)
**Author:** [@cmu3rd](https://community.playchessup.com/u/cmu3rd)\ **Replies:** 15\ **Last updated:** [December 8, 2025, 11:46pm UTC](https://community.playchessup.com/t/chess-com-game-review/4044 "2025-12-08T23:46:42Z")
Can I use the chess.com game review with my chessup 2 board? --- ## [Unexpected interst in Chessup](https://community.playchessup.com/t/unexpected-interst-in-chessup/4053)
**Author:** [@Grizzley\_grimmoire](https://community.playchessup.com/u/Grizzley_grimmoire)\ **Replies:** 3\ **Last updated:** [December 8, 2025, 8:43pm UTC](https://community.playchessup.com/t/unexpected-interst-in-chessup/4053 "2025-12-08T20:43:19Z")
I know this is not really on topic but my youngest son had a lot of fun playing with the Chessup board. We started “puzzles“ (i.e. setting up the board, pink lights is wrong and no-lights is good). Switched it for find a… --- ## [Turning off player rating?](https://community.playchessup.com/t/turning-off-player-rating/4030)
**Author:** [@MEJBelloz](https://community.playchessup.com/u/MEJBelloz)\ **Replies:** 3\ **Last updated:** [December 5, 2025, 7:46pm UTC](https://community.playchessup.com/t/turning-off-player-rating/4030 "2025-12-05T19:46:40Z")
Hello. Is there a way to turn it off? On chess.com, I’ve turned the option off, but it seems to still show on the physical board. Thanks --- ## [Chess.com login failed](https://community.playchessup.com/t/chess-com-login-failed/4032)
**Author:** [@Rookii](https://community.playchessup.com/u/Rookii)\ **Replies:** 8\ **Last updated:** [December 4, 2025, 9:15pm UTC](https://community.playchessup.com/t/chess-com-login-failed/4032 "2025-12-04T21:15:51Z")
I’ve just received my chess board today and played my first game vs a bot which went great. Now I wanted to login with chess.c om (the reason I bought the board). When I select chess.com on the board it says I have to lo… --- ## [ChessUp One - Soft Upgrade for Elo](https://community.playchessup.com/t/chessup-one-soft-upgrade-for-elo/3227)
**Author:** [@Camille](https://community.playchessup.com/u/Camille)\ **Replies:** 6\ **Last updated:** [December 4, 2025, 7:49pm UTC](https://community.playchessup.com/t/chessup-one-soft-upgrade-for-elo/3227 "2025-12-04T19:49:11Z")
Hi, Do you know when ChessUp 1 will be upgrated for a better Elo (internal soft without smartphone connexion) ? Thanks --- ## [Deliveries to the UK](https://community.playchessup.com/t/deliveries-to-the-uk/4011)
**Author:** [@Adam](https://community.playchessup.com/u/Adam)\ **Replies:** 5\ **Last updated:** [November 29, 2025, 9:57am UTC](https://community.playchessup.com/t/deliveries-to-the-uk/4011 "2025-11-29T09:57:31Z")
Does anyone know if there is a back log on UK orders at the moment, or roughly how long UK orders take to arrive? As the tracking app and the order section of the website don’t say anything, not even a rough estimate. An… --- ## [From Chessnut to Chessup](https://community.playchessup.com/t/from-chessnut-to-chessup/4004)
**Author:** [@Forza\_nl](https://community.playchessup.com/u/Forza_nl)\ **Replies:** 4\ **Last updated:** [November 29, 2025, 7:24am UTC](https://community.playchessup.com/t/from-chessnut-to-chessup/4004 "2025-11-29T07:24:53Z")
The board arrived 3 weeks ago and I just like to say congrats the makers! What an amazing board. I had Chessnut boards before but this one is so much more fun and engaging, It’s standing on the table in the living room a… --- ## [Chessable Integration Status](https://community.playchessup.com/t/chessable-integration-status/4009)
**Author:** [@FamilyGuy1](https://community.playchessup.com/u/FamilyGuy1)\ **Replies:** 1\ **Last updated:** [November 28, 2025, 11:42pm UTC](https://community.playchessup.com/t/chessable-integration-status/4009 "2025-11-28T23:42:56Z")
With Chessable courses being imported chess.com and some time has passed since the last mention of it, whats the status or time line of being able to integrate chessable course either on chess.com or chessable onto the C… --- ## [Question regarding wifi or Bluetooth](https://community.playchessup.com/t/question-regarding-wifi-or-bluetooth/4002)
**Author:** [@Kingofwaldo](https://community.playchessup.com/u/Kingofwaldo)\ **Replies:** 6\ **Last updated:** [November 28, 2025, 1:19am UTC](https://community.playchessup.com/t/question-regarding-wifi-or-bluetooth/4002 "2025-11-28T01:19:10Z")
I usually play from home and everything works flawlessly. So decided today to bring the CU2 set to a chess meeting. I don’t know if there was wifi available but I thought for sure that I should be able to get up and ru… --- ## [Is ChessUp 2 the right choice for my training goals? (FIDE 1700)](https://community.playchessup.com/t/is-chessup-2-the-right-choice-for-my-training-goals-fide-1700/3991)
**Author:** [@zbieraj](https://community.playchessup.com/u/zbieraj)\ **Replies:** 6\ **Last updated:** [November 23, 2025, 8:26am UTC](https://community.playchessup.com/t/is-chessup-2-the-right-choice-for-my-training-goals-fide-1700/3991 "2025-11-23T08:26:28Z")
Hi everyone, I’m considering buying the ChessUp 2 and I wanted to ask for some advice before I make the decision. A bit about my background: I’m a FIDE-rated player around 1700. I used to play over-the-board tournamen… --- ## [How is warranty handled for overseas customers?](https://community.playchessup.com/t/how-is-warranty-handled-for-overseas-customers/3960)
**Author:** [@Rikko](https://community.playchessup.com/u/Rikko)\ **Replies:** 6\ **Last updated:** [November 21, 2025, 5:16pm UTC](https://community.playchessup.com/t/how-is-warranty-handled-for-overseas-customers/3960 "2025-11-21T17:16:07Z")
Hi ChessUp community, I am wondering how warranty items are handled, in particular in regards to people outside of the US. My board is faulty and requires repair/replacement. I have made contact with the support team and… [Previous page](https://community.playchessup.com/c/general/4.md?page=3) [Next page](https://community.playchessup.com/c/general/4.md?page=5)