# Board thinks a black pond is a white queen

**URL:** <https://community.playchessup.com/t/board-thinks-a-black-pond-is-a-white-queen/2452>\
**Category:** ChessUp 2\
**Created:** [January 21, 2025, 6:22am UTC](https://community.playchessup.com/t/board-thinks-a-black-pond-is-a-white-queen/2452 "2025-01-21T06:22:58Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Beastmastrix](https://avatars.discourse-cdn.com/v4/letter/b/9fc348/32.png) [@Beastmastrix](https://community.playchessup.com/u/Beastmastrix)\
**Post date:** [January 21, 2025, 6:22am UTC](https://community.playchessup.com/t/board-thinks-a-black-pond-is-a-white-queen/2452/1 "2025-01-21T06:22:59Z")

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I can’t start any games because my board thinks that a black pond is a white queen. Is there a way to fix this?

 ![1000002808](https://canada1.discourse-cdn.com/flex030/uploads/playchessup/original/1X/991861323b95fe347efbcaa8fb7b9381cfd7de9e.jpeg)

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**Author:** ![PBK\_Studio](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/pbk_studio/32/190_2.png) [@PBK\_Studio](https://community.playchessup.com/u/PBK_Studio)\
**Post date:** [January 21, 2025, 11:07am UTC](https://community.playchessup.com/t/board-thinks-a-black-pond-is-a-white-queen/2452/2 "2025-01-21T11:07:50Z")

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Did you confirm with the board editor that the pawn shows up as a white queen? If so, this link has all the info you need to get a new piece.

Cheers

> [@ChessUp 2 Bad Piece - Please email info@bryghtlabs.com](https://community.playchessup.com/t/chessup-2-bad-piece-please-email-info-bryghtlabs-com/1574):
>
> We will run piece replacements through our email. Please provide order # and which piece is bad. Thank you - and sorry for the faulty piece [info@bryghtlabs.com](mailto:info@bryghtlabs.com)

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**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\
**Post date:** [January 23, 2025, 12:26am UTC](https://community.playchessup.com/t/board-thinks-a-black-pond-is-a-white-queen/2452/3 "2025-01-23T00:26:39Z")

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Looks like Adam helped you out yesterday - sorry for the bad piece

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**Author:** ![Beastmastrix](https://avatars.discourse-cdn.com/v4/letter/b/9fc348/32.png) [@Beastmastrix](https://community.playchessup.com/u/Beastmastrix)\
**Post date:** [January 23, 2025, 12:58am UTC](https://community.playchessup.com/t/board-thinks-a-black-pond-is-a-white-queen/2452/4 "2025-01-23T00:58:48Z")

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Thank you so much for the fast response! You guys are great.

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**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\
**Post date:** [January 23, 2025, 1:10am UTC](https://community.playchessup.com/t/board-thinks-a-black-pond-is-a-white-queen/2452/5 "2025-01-23T01:10:25Z")

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Unlisted on January 23, 2025, 1:10am UTC



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**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\
**Post date:** [January 23, 2025, 1:10am UTC](https://community.playchessup.com/t/board-thinks-a-black-pond-is-a-white-queen/2452/6 "2025-01-23T01:10:32Z")

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Listed on January 23, 2025, 1:10am UTC