# Can't play against chess.com bot in app

**URL:** <https://community.playchessup.com/t/cant-play-against-chess-com-bot-in-app/1727>\
**Category:** ChessUp 2\
**Created:** [December 28, 2024, 10:58am UTC](https://community.playchessup.com/t/cant-play-against-chess-com-bot-in-app/1727 "2024-12-28T10:58:52Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![DavDav](https://avatars.discourse-cdn.com/v4/letter/d/e99b99/32.png) [@DavDav](https://community.playchessup.com/u/DavDav)\
**Post date:** [December 28, 2024, 10:58am UTC](https://community.playchessup.com/t/cant-play-against-chess-com-bot-in-app/1727/1 "2024-12-28T10:58:52Z")

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Hello, I just want to know if I’m doing something wrong here.  
I want to play against [chess.com](http://chess.com) bots. When using the build in function from the board, it works fine but games are not saved or analyzed. So I wanted to start a game from the [chess.com](http://chess.com) app that is build inside the Chessup app. I choose a bot to play against and try to click start but nothing happens. I can’t start a game, the button is not clickable.  
Is this normal behavior because I should start a bot game from the board itself or is this some kind of bug?  
Also, could I just use the [chess.com](http://chess.com) app or do I have to use the link that is build into the Chessup app?

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**Author:** ![Criptix](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/criptix/32/115_2.png) [@Criptix](https://community.playchessup.com/u/Criptix)\
**Post date:** [December 28, 2024, 11:08am UTC](https://community.playchessup.com/t/cant-play-against-chess-com-bot-in-app/1727/2 "2024-12-28T11:08:58Z")

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> [@Chess.com BOTS problems](https://community.playchessup.com/t/chess-com-bots-problems/971/2):
>
> Hi There are serveral post here about that. If you play the bots on the ChessUp 2 board alone they are not saved. They are looking to fix it but there are other things first. If you want to save them for ChessUp 2 you need to play with the app and the board connected. When done playing inside the app you can review the game. Do that and it’s saved inside your [chess.com](http://chess.com) account.

Read this.

And you need to reset your chess.com.connnection.

[![](https://canada1.discourse-cdn.com/flex030/uploads/playchessup/original/1X/143ccfcdd2b2e3f4d5e0f39d8757d546f4997560.jpeg "ChessUp 2 Chess.com December 26th - Re-Login for gameplay fix") ](https://www.youtube.com/watch?v=iCp3JVzVrzc)

Try and GL.

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**Author:** ![DavDav](https://avatars.discourse-cdn.com/v4/letter/d/e99b99/32.png) [@DavDav](https://community.playchessup.com/u/DavDav)\
**Post date:** [December 28, 2024, 11:20am UTC](https://community.playchessup.com/t/cant-play-against-chess-com-bot-in-app/1727/3 "2024-12-28T11:20:13Z")

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I did everything shown in the video. In fact I did it right away when I read about it yesterday. I’m aware of the fact that analyzing and saving the games does not work for now on the board.  
That’s why I want to use the app. But I can’t start the bot game. It’s not responding. The Start button does not work for me. In the native [chess.com](http://chess.com) app everything works fine but when I start is through Chessup the button does not work.

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**Author:** ![Criptix](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/criptix/32/115_2.png) [@Criptix](https://community.playchessup.com/u/Criptix)\
**Post date:** [December 28, 2024, 12:20pm UTC](https://community.playchessup.com/t/cant-play-against-chess-com-bot-in-app/1727/4 "2024-12-28T12:20:35Z")

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You have to do the steps in the video again today. They reset the servers a secound time.

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**Author:** ![DavDav](https://avatars.discourse-cdn.com/v4/letter/d/e99b99/32.png) [@DavDav](https://community.playchessup.com/u/DavDav)\
**Post date:** [December 28, 2024, 1:50pm UTC](https://community.playchessup.com/t/cant-play-against-chess-com-bot-in-app/1727/5 "2024-12-28T13:50:15Z")

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That didn’t help. I think it has to do with the app. I tried the app without connecting to the board and the same thing happens. I made a short video showing this. At the end I was tapping the start button but nothing happens:

[![](https://canada1.discourse-cdn.com/flex030/uploads/playchessup/original/1X/6de125a2fb498f05d2de0c89be287ead39b44ea1.jpeg "ChessUp 2 can't start match against bots") ](https://www.youtube.com/watch?v=wOnAX4xtTP4)

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**Author:** ![DavDav](https://avatars.discourse-cdn.com/v4/letter/d/e99b99/32.png) [@DavDav](https://community.playchessup.com/u/DavDav)\
**Post date:** [December 28, 2024, 10:22pm UTC](https://community.playchessup.com/t/cant-play-against-chess-com-bot-in-app/1727/6 "2024-12-28T22:22:40Z")

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Now it worked for a few seconds but as soon as the game started the board lights blinked a dozen times and after a few moves it froze completely.

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**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\
**Post date:** [December 29, 2024, 10:44pm UTC](https://community.playchessup.com/t/cant-play-against-chess-com-bot-in-app/1727/7 "2024-12-29T22:44:38Z")

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Hi DavDav - we need to make an update with [Chess.com](http://Chess.com) to autosave bot games.

By default on [chess.com](http://chess.com), they are not saved. The user has to explicitly click review. When playing through the ChessUp 2 - that is not offered, so the games are not saving.

We are going to work with [Chess.com](http://Chess.com) so all ChessUp 2 games are analyzed and saved. Should be an easy fix, we will update everyone once done.

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**Author:** ![DavDav](https://avatars.discourse-cdn.com/v4/letter/d/e99b99/32.png) [@DavDav](https://community.playchessup.com/u/DavDav)\
**Post date:** [January 19, 2025, 4:33pm UTC](https://community.playchessup.com/t/cant-play-against-chess-com-bot-in-app/1727/8 "2025-01-19T16:33:51Z")

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I still can’t press the green button. Even after all those updates. It’s not clickable like in the video above.

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<div class="post-metadata">

**Author:** ![Criptix](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/criptix/32/115_2.png) [@Criptix](https://community.playchessup.com/u/Criptix)\
**Post date:** [January 19, 2025, 4:38pm UTC](https://community.playchessup.com/t/cant-play-against-chess-com-bot-in-app/1727/9 "2025-01-19T16:38:54Z")

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@grabbe this is for you?

For now just play on the board itself. For now it doesn’t save in the account I know but you can play.
