# Chess.com bot bug **URL:** \ **Category:** ChessUp 2\ **Tags:** chessup-2\ **Created:** [May 21, 2026, 9:08am UTC](https://community.playchessup.com/t/chess-com-bot-bug/4393 "2026-05-21T09:08:23Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Gzubik](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/gzubik/32/1495_2.png) [@Gzubik](https://community.playchessup.com/u/Gzubik)\ **Post date:** [May 21, 2026, 9:08am UTC](https://community.playchessup.com/t/chess-com-bot-bug/4393/1 "2026-05-21T09:08:23Z")
I’m having trouble with bots on [chess.com](http://chess.com) when I play as black. The bot doesn’t make a move when I play black, and the game can’t proceed. When I play as white, there’s no problem. This started today when I upgraded to the gold package on [chess.com](http://chess.com); I don’t think I had this problem before with this firmware version (5.0.7). I tried a factory reset, but that didn’t help. ---
**Author:** ![Templar](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/templar/32/1658_2.png) [@Templar](https://community.playchessup.com/u/Templar)\ **Post date:** [May 21, 2026, 10:10am UTC](https://community.playchessup.com/t/chess-com-bot-bug/4393/2 "2026-05-21T10:10:37Z")
Hello, I’m here to report exactly the same problem (except i did’nt upgrade to the Gold package on chesscom.) I live in the UK, i’m on the Chessup 2, i have’nt played for a few days so only noticed it yesterday and again this morning. The problem is exactly as Gzubik describes. I certainly did not have this problem before the firmware update as i play the bots all the time and so would have noticed. Hopefully a simple fix for you guys. Cheers and thanks in advance. ---
**Author:** ![Templar](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/templar/32/1658_2.png) [@Templar](https://community.playchessup.com/u/Templar)\ **Post date:** [May 21, 2026, 10:31am UTC](https://community.playchessup.com/t/chess-com-bot-bug/4393/3 "2026-05-21T10:31:56Z")
Forgot to add - i also filled in a Bug report form. ---
**Author:** ![Mihai\_Eftemin](https://avatars.discourse-cdn.com/v4/letter/m/5e9695/32.png) [@Mihai\_Eftemin](https://community.playchessup.com/u/Mihai_Eftemin)\ **Post date:** [May 21, 2026, 10:47am UTC](https://community.playchessup.com/t/chess-com-bot-bug/4393/4 "2026-05-21T10:47:32Z")
Same Here, Not able to play against bots as black… ---
**Author:** ![Richard](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/richard/32/399_2.png) [@Richard](https://community.playchessup.com/u/Richard)\ **Post date:** [May 21, 2026, 12:35pm UTC](https://community.playchessup.com/t/chess-com-bot-bug/4393/5 "2026-05-21T12:35:46Z")
We’re on it. ---
**Author:** ![Patrick](https://avatars.discourse-cdn.com/v4/letter/p/b2d939/32.png) [@Patrick](https://community.playchessup.com/u/Patrick)\ **Post date:** [May 21, 2026, 8:39pm UTC](https://community.playchessup.com/t/chess-com-bot-bug/4393/6 "2026-05-21T20:39:42Z")
I’m pretty sure it came with the last firmware update. I noticed it too but didn’t report right away cuz most of the time these types of bugs get fixed before I can post an email. It’s been working perfectly with Chess\_com for quite a while now. Not sure what the last update included, but an easy fix would be to roll back one version. ---
**Author:** ![grabbe](https://avatars.discourse-cdn.com/v4/letter/g/eb8c5e/32.png) [@grabbe](https://community.playchessup.com/u/grabbe)\ **Post date:** [May 22, 2026, 1:39pm UTC](https://community.playchessup.com/t/chess-com-bot-bug/4393/7 "2026-05-22T13:39:25Z")
I tested this with 5.0.6 and the same issue exists. We are actively looking into it, but there must be an issue that coincided with the release of 5.0.7. ---
**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\ **Post date:** [May 22, 2026, 6:34pm UTC](https://community.playchessup.com/t/chess-com-bot-bug/4393/8 "2026-05-22T18:34:21Z")
Update for everyone - This is an issue on the [Chess.com](http://Chess.com) side. They are aware and working on it. ---
**Author:** ![Mihai\_Eftemin](https://avatars.discourse-cdn.com/v4/letter/m/5e9695/32.png) [@Mihai\_Eftemin](https://community.playchessup.com/u/Mihai_Eftemin)\ **Post date:** [May 23, 2026, 12:21pm UTC](https://community.playchessup.com/t/chess-com-bot-bug/4393/9 "2026-05-23T12:21:36Z")
Thanks for investigation and feedback. Cheers ---
**Author:** ![grabbe](https://avatars.discourse-cdn.com/v4/letter/g/eb8c5e/32.png) [@grabbe](https://community.playchessup.com/u/grabbe)\ **Post date:** [May 26, 2026, 1:07pm UTC](https://community.playchessup.com/t/chess-com-bot-bug/4393/10 "2026-05-26T13:07:05Z")
Testing this morning it looks like this has been resolved.