# ChessUp 2 not charging up, not starting

**URL:** <https://community.playchessup.com/t/chessup-2-not-charging-up-not-starting/4526>\
**Category:** General\
**Tags:** bug-report\
**Created:** [September 13, 2026, 12:20am UTC](https://community.playchessup.com/t/chessup-2-not-charging-up-not-starting/4526 "2026-09-13T00:20:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MightyCricket69](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MightyCricket69](https://community.playchessup.com/u/MightyCricket69)\
**Post date:** [September 13, 2026, 12:20am UTC](https://community.playchessup.com/t/chessup-2-not-charging-up-not-starting/4526/1 "2026-09-13T00:20:13Z")

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Hi,  
I bought a ChessUp 2 less than a year ago. It is no longer charging or booting.  
Have any of you faced this issue?  
Is there any support contact for ChessUp?

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**Author:** ![Criptix](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/criptix/32/115_2.png) [@Criptix](https://community.playchessup.com/u/Criptix)\
**Post date:** [September 13, 2026, 7:19am UTC](https://community.playchessup.com/t/chessup-2-not-charging-up-not-starting/4526/2 "2026-09-13T07:19:46Z")

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Yes there is a contact. Costumer support [info@bryghtlabs.com](mailto:info@bryghtlabs.com). They will help you.

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**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\
**Post date:** [September 15, 2026, 2:20pm UTC](https://community.playchessup.com/t/chessup-2-not-charging-up-not-starting/4526/3 "2026-09-15T14:20:23Z")

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