# Chessup2 connection issues

**URL:** <https://community.playchessup.com/t/chessup2-connection-issues/4010>\
**Category:** ChessUp 2\
**Created:** [November 27, 2025, 6:06pm UTC](https://community.playchessup.com/t/chessup2-connection-issues/4010 "2025-11-27T18:06:09Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Caelarius](https://avatars.discourse-cdn.com/v4/letter/c/90db22/32.png) [@Caelarius](https://community.playchessup.com/u/Caelarius)\
**Post date:** [November 29, 2025, 11:04pm UTC](https://community.playchessup.com/t/chessup2-connection-issues/4010/4 "2025-11-29T23:04:03Z")

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That sounds a lot like the issue I am having. I reported it ~2 weeks ago here: [Takes much longer to start game on Chess.com - #68 by Caelarius](https://community.playchessup.com/t/takes-much-longer-to-start-game-on-chess-com/3180/68)

I had the same issue today. Around 12:55 UTC I booted the board and tried to get a match. I cancelled after 2 minutes. Then around 13:03 UTC I tried again. I did not get a match, cancelled after 2 minutes again. Then, on the board, I logged out of my [chess.com](http://chess.com) account and logged in again through the app. I then closed the app, and started a match again on the board. This time I got a match, but now I got a “connection closed” message after the first move. I then played the match on my tablet.The match ID is: [Chess: Caelarius vs checkfate06 - Chess.com](https://www.chess.com/game/live/146102307000?move=0)

Then later on the day I booted my board again and started a new match. This time without any problems, fully played it on the board.

This problem has been coming and going for me the last 2 to 3 weeks. At certain times the board works just fine. I get a match within seconds, and am able to play it on the board. At other times it takes much longer to get a match, but I still get it. And at times I get no match and have to cancel and try again later. Or I get a match, but the connection gets closed after move one. Just like @JoshJG I don’t see much of a pattern as to when a problem occurs or not.

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_[View the full topic](https://community.playchessup.com/t/chessup2-connection-issues/4010)._
