# Email Outage - Customer Support November 12 2026

**URL:** <https://community.playchessup.com/t/email-outage-customer-support-november-12-2026/4658>\
**Category:** General\
**Created:** [November 12, 2026, 10:18pm UTC](https://community.playchessup.com/t/email-outage-customer-support-november-12-2026/4658 "2026-11-12T22:18:30Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\
**Post date:** [November 12, 2026, 10:18pm UTC](https://community.playchessup.com/t/email-outage-customer-support-november-12-2026/4658/1 "2026-11-12T22:18:30Z")

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The Microsoft Email Outage (world wide outage on Nov 12) - is affecting our customer support emails.

Please remain patient as Microsoft fixes the issue.

If you have made it to the forum - this is not a customer service portal, but we can answer general questions.

If you are having a specific issue to resolve with your order, please wait for email to come back online.

Thanks and sorry for any delays caused by the issue.