# Game history not loading **URL:** \ **Category:** General\ **Created:** [April 19, 2026, 12:48am UTC](https://community.playchessup.com/t/game-history-not-loading/4320 "2026-04-19T00:48:11Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Drswarm](https://avatars.discourse-cdn.com/v4/letter/d/f08c70/32.png) [@Drswarm](https://community.playchessup.com/u/Drswarm)\ **Post date:** [April 19, 2026, 12:48am UTC](https://community.playchessup.com/t/game-history-not-loading/4320/1 "2026-04-19T00:48:11Z")
My buddy and I played 2 games on the board and I wanted to review them. They were local games. I’m just not seeing them show up in history. Is there a way to force a sync? ---
**Author:** ![Drswarm](https://avatars.discourse-cdn.com/v4/letter/d/f08c70/32.png) [@Drswarm](https://community.playchessup.com/u/Drswarm)\ **Post date:** [April 19, 2026, 4:20am UTC](https://community.playchessup.com/t/game-history-not-loading/4320/2 "2026-04-19T04:20:10Z")
So my other board works fine for uploading games. I seem to get none from this board uploading to my account. Both boards are chess up 2. I’ve tried restarting etc on my device and board, ---
**Author:** ![Richard](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/richard/32/399_2.png) [@Richard](https://community.playchessup.com/u/Richard)\ **Post date:** [April 20, 2026, 4:16pm UTC](https://community.playchessup.com/t/game-history-not-loading/4320/3 "2026-04-20T16:16:14Z")
Sorry this isn’t working on one of your boards. Just to check a simple thing, are both boards signed in to ChessUp? You can view the current account connections under Main Menu → Settings → Scroll down and it should either show a “Sign out (ChessUp logo)” or “Sign in (ChessUp logo)”. ---
**Author:** ![SunnySingh](https://avatars.discourse-cdn.com/v4/letter/s/ce7236/32.png) [@SunnySingh](https://community.playchessup.com/u/SunnySingh)\ **Post date:** [April 22, 2026, 9:15am UTC](https://community.playchessup.com/t/game-history-not-loading/4320/4 "2026-04-22T09:15:18Z")
Was this issue ever fixed? I have those same issue. No ai or otb games recorded ---
**Author:** ![Richard](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/richard/32/399_2.png) [@Richard](https://community.playchessup.com/u/Richard)\ **Post date:** [April 22, 2026, 3:55pm UTC](https://community.playchessup.com/t/game-history-not-loading/4320/5 "2026-04-22T15:55:58Z")
Hi Sunny, I’m sorry your board history isn’t syncing. Could you please check if your board is connecting to WiFi, and if you’re signed in to ChessUp? You can check under Main Menu → Game History. If both of those are setup, but it isn’t working, please send me your board serial number and we’ll take a look. ---
**Author:** ![SunnySingh](https://avatars.discourse-cdn.com/v4/letter/s/ce7236/32.png) [@SunnySingh](https://community.playchessup.com/u/SunnySingh)\ **Post date:** [April 22, 2026, 6:01pm UTC](https://community.playchessup.com/t/game-history-not-loading/4320/6 "2026-04-22T18:01:37Z")
Hi Richard, Veronica replied to my email query and now the issue is fixed. It seems I was signed in but something was wrong as my username was not displayed. So I signed out and back in, my username now is displayed and all ai and two player games are being recorded. Awesome! I have shared before and after photos with Veronica. Thanks, Sunny ---
**Author:** ![Drswarm](https://avatars.discourse-cdn.com/v4/letter/d/f08c70/32.png) [@Drswarm](https://community.playchessup.com/u/Drswarm)\ **Post date:** [April 26, 2026, 7:01pm UTC](https://community.playchessup.com/t/game-history-not-loading/4320/7 "2026-04-26T19:01:31Z")
Hi Richard, sorry for the late reply, it does look like now, perhaps after the latest update, I get asked to link the board to my chessup account. This then downloaded the games! Thank you!