Issue with square B8

Hey, yesterday, I unpacked my ChessUp 2 board and it does not recognize any knight (or other piece) on square B8 reliably. Sometimes it does, most of the time it doesn’t. The interesting thing is that when I go to “board editor” mode, every piece is recognized perfectly on B8, so I assume it’s not a hardware, but more of a software issue. I already wrote two mails to info@bryghtlabs.com but so far no answer. Anyone else with that issue?

Stefan

No. But they will take care of you.

Phil

Hi Stefan - Sorry for the faulty square - customer service should get back to you very soon (today or tomorrow) and resolve.