# November 2023 iOS Release - chess.com fixes - please test **URL:** \ **Category:** General\ **Created:** [November 6, 2023, 4:23pm UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409 "2023-11-06T16:23:38Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\ **Post date:** [November 6, 2023, 4:23pm UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/1 "2023-11-06T16:23:38Z")
Hi everyone - there is a new iOS release out now with some improvements to play on [chess.com](http://chess.com). Please test and report back if you are having issues. (report either here or through the bug report form [ClickUp Forms](https://forms.clickup.com/10628956/f/a4buw-927/5JB0C0ICQKQQOBD22L?ref=tsg)) Thanks! ---
**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\ **Post date:** [November 6, 2023, 4:25pm UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/2 "2023-11-06T16:25:20Z")
Pinned on November 6, 2023, 4:25pm UTC ---
**Author:** ![judge](https://avatars.discourse-cdn.com/v4/letter/j/9de0a6/32.png) [@judge](https://community.playchessup.com/u/judge)\ **Post date:** [November 9, 2023, 8:08am UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/3 "2023-11-09T08:08:07Z")
Hello Jeff, I do a [chess.com](http://chess.com) game every day since one month and it works fine. I just have issue sometimes at the begining of the game (there is no linked between [chess.com](http://chess.com) and the board) just have to restart chessup app and it works also at the end of the game I have to restart chessup app to start another game because it’s stuck. But it never bug during a game so it’s the more important 🙂 Really enjoy this [chess.com](http://chess.com) integration thank you. ---
**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\ **Post date:** [November 9, 2023, 2:18pm UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/4 "2023-11-09T14:18:52Z")
Good to know you are enjoying it but also that it is not perfect yet. We have a completely new way we are linking with [chess.com](http://chess.com) coming out soon - and it should result in much better reliability. ---
**Author:** ![mike1505](https://avatars.discourse-cdn.com/v4/letter/m/4af34b/32.png) [@mike1505](https://community.playchessup.com/u/mike1505)\ **Post date:** [November 14, 2023, 8:18pm UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/5 "2023-11-14T20:18:00Z")
Hi there, the game analyses does not work in the ChessUp app, after I play a game I need to go back to [chess.com](http://chess.com) app to see the game analyses. I dont know if its possible to see it in the chessup app? ---
**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\ **Post date:** [November 14, 2023, 8:40pm UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/6 "2023-11-14T20:40:00Z")
Hi - Can you explain more about game analysis not working in the ChessUp app? It should work for all games played with our app (including ones that go through to [chess.com](http://chess.com)). ---
**Author:** ![mike1505](https://avatars.discourse-cdn.com/v4/letter/m/4af34b/32.png) [@mike1505](https://community.playchessup.com/u/mike1505)\ **Post date:** [November 15, 2023, 5:06pm UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/7 "2023-11-15T17:06:42Z")
Hi there, Yes ofcourse I played a game just seconds ago, in This screen I cant click on game analyses. Maybe I do something wrong? ![IMG_0359](https://canada1.discourse-cdn.com/flex030/uploads/playchessup/original/1X/c4898405dfc17d268587f8810d1ab44bb51003d4.jpeg) ---
**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\ **Post date:** [November 22, 2023, 5:39pm UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/8 "2023-11-22T17:39:57Z")
Ah I see. Not all of the functions of the mobile web page pass through. You can go analyze the game in the [chess.com](http://chess.com) app or web site. But perhaps not through our app that loads their web page. ---
**Author:** ![crepscher](https://avatars.discourse-cdn.com/v4/letter/c/bc79bd/32.png) [@crepscher](https://community.playchessup.com/u/crepscher)\ **Post date:** [December 6, 2023, 1:14am UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/10 "2023-12-06T01:14:05Z")
After a long wait, I was hopeful that this would work with [chess.com](http://chess.com/). Still after all the updates and waiting when I have a game as black the moves do not register. White works fine. App was deleted and reinstalled, firmware updated. iPhone updated to most recent update. ☹ ---
**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\ **Post date:** [December 6, 2023, 2:16pm UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/11 "2023-12-06T14:16:17Z")
We are looking into this issue - seems to be only affecting a few people, but for those it affects black never works. It is a top priority for us to fix and working on it now. ---
**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\ **Post date:** [December 7, 2023, 4:07pm UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/12 "2023-12-07T16:07:50Z")
Hi crepscher - we would really like to resolve this and we are not able to reproduce with our office phones. Would you be willing to get on a zoom call with our tech team so we can investigate and figure out how to reproduce the problem? We want this to work for everyone and if you can let us study the issue it will help us a lot. ---
**Author:** ![crepscher](https://avatars.discourse-cdn.com/v4/letter/c/bc79bd/32.png) [@crepscher](https://community.playchessup.com/u/crepscher)\ **Post date:** [December 12, 2023, 10:33pm UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/13 "2023-12-12T22:33:09Z")
Unfortunately my work schedule is super busy. I appreciate your efforts. Honestly at this point I am just going to give the board to my kids and maybe buy a new one down the road. Thanks for all of your help with trying to figure it out. ---
**Author:** ![Hotvibranium](https://avatars.discourse-cdn.com/v4/letter/h/7feea3/32.png) [@Hotvibranium](https://community.playchessup.com/u/Hotvibranium)\ **Post date:** [March 30, 2024, 5:35am UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/14 "2024-03-30T05:35:46Z")
Black not working on [chess.com](http://chess.com) is a major issue for me. If you were not able to get the zoom call with the last user, I’m willing to do it. It’s a great board and this is my one main gripe. ---
**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\ **Post date:** [April 1, 2024, 12:44am UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/15 "2024-04-01T00:44:29Z")
It should work now and if not working we absolutely want to get on a call if you are still having the issue. We will reach out to you by email. ---
**Author:** ![Hotvibranium](https://avatars.discourse-cdn.com/v4/letter/h/7feea3/32.png) [@Hotvibranium](https://community.playchessup.com/u/Hotvibranium)\ **Post date:** [April 2, 2024, 1:36am UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/16 "2024-04-02T01:36:26Z")
Thanks. I tested it and it still hangs up when playing bots and it’s my move when playing with black. It only happens on [Chess.com](http://Chess.com) with the iOS app. It works fine with Lichess. ---
**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\ **Post date:** [April 3, 2024, 8:04pm UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/17 "2024-04-03T20:04:35Z")
Did you get the email from us? We sent it to the gmail you use for this form - sent on Sunday? Or happy to work out a time to troubleshoot here if not. ---
**Author:** ![Jin](https://avatars.discourse-cdn.com/v4/letter/j/4af34b/32.png) [@Jin](https://community.playchessup.com/u/Jin)\ **Post date:** [June 13, 2024, 8:40am UTC](https://community.playchessup.com/t/november-2023-ios-release-chess-com-fixes-please-test/409/18 "2024-06-13T08:40:30Z")
Mine works well on Lichess but not at all when connecting to [Chess.com](http://Chess.com) . I have to continue with the browser on my iPhone. Any suggestions as to why ?