# Piece move not recognised and have to resign game

**URL:** <https://community.playchessup.com/t/piece-move-not-recognised-and-have-to-resign-game/1917>\
**Category:** General\
**Created:** [January 2, 2025, 5:11pm UTC](https://community.playchessup.com/t/piece-move-not-recognised-and-have-to-resign-game/1917 "2025-01-02T17:11:04Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![10aka](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/10aka/32/496_2.png) [@10aka](https://community.playchessup.com/u/10aka)\
**Post date:** [January 2, 2025, 5:11pm UTC](https://community.playchessup.com/t/piece-move-not-recognised-and-have-to-resign-game/1917/1 "2025-01-02T17:11:04Z")

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I’ve started having this issue every once in a while where I move the piece to the suggested square but it’s not recognised. Sometimes it works eventually but more often than not it doesn’t and I need to resign the game.

 ![IMG_1622](https://canada1.discourse-cdn.com/flex030/uploads/playchessup/original/1X/69107d28b542c23758ae655668bea5bc00e59d8c.jpeg)

[![](https://canada1.discourse-cdn.com/flex030/uploads/playchessup/original/1X/594b5f9925cb7865ed712cb309b283b5c676e5f9.jpeg "ChessUp2 - stuck move") ](https://www.youtube.com/watch?v=Mim0wuzrRRs)

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**Author:** ![PBK\_Studio](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/pbk_studio/32/190_2.png) [@PBK\_Studio](https://community.playchessup.com/u/PBK_Studio)\
**Post date:** [January 2, 2025, 9:22pm UTC](https://community.playchessup.com/t/piece-move-not-recognised-and-have-to-resign-game/1917/2 "2025-01-02T21:22:42Z")

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Easiest way to add a video is to use YouTube. I use the CapCut app to edit the video before uploading to YouTube, then just copy and paste the link in the post.

Hope that helps (atleast for the video part)

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**Author:** ![10aka](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/10aka/32/496_2.png) [@10aka](https://community.playchessup.com/u/10aka)\
**Post date:** [January 2, 2025, 9:25pm UTC](https://community.playchessup.com/t/piece-move-not-recognised-and-have-to-resign-game/1917/3 "2025-01-02T21:25:03Z")

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Great - thanks for the heads up

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**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\
**Post date:** [January 2, 2025, 9:30pm UTC](https://community.playchessup.com/t/piece-move-not-recognised-and-have-to-resign-game/1917/4 "2025-01-02T21:30:44Z")

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Sorry for the issue - please check with the board editor if the pawn or the square has an issue. We can replace the faulty piece or board if needed - but this is most likely a bad pawn.

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**Author:** ![10aka](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/10aka/32/496_2.png) [@10aka](https://community.playchessup.com/u/10aka)\
**Post date:** [January 2, 2025, 9:43pm UTC](https://community.playchessup.com/t/piece-move-not-recognised-and-have-to-resign-game/1917/5 "2025-01-02T21:43:57Z")

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Ok great - how do I check with the board editor? Is there a guide somewhere?

Thanks Jeff and thanks for being so responsive on here, it’s really appreciated

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**Author:** ![Criptix](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/criptix/32/115_2.png) [@Criptix](https://community.playchessup.com/u/Criptix)\
**Post date:** [January 2, 2025, 9:53pm UTC](https://community.playchessup.com/t/piece-move-not-recognised-and-have-to-resign-game/1917/6 "2025-01-02T21:53:04Z")

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Tab on the boardeditor in the main screen with empty board.  
Then put the pieces on by one on it and check if they show on the boardeditor on screen.  
The pieces can be place randomly doesn’t matter.

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**Author:** ![10aka](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/10aka/32/496_2.png) [@10aka](https://community.playchessup.com/u/10aka)\
**Post date:** [January 2, 2025, 9:54pm UTC](https://community.playchessup.com/t/piece-move-not-recognised-and-have-to-resign-game/1917/7 "2025-01-02T21:54:28Z")

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Thanks for this
