# Shipping to Europe

**URL:** <https://community.playchessup.com/t/shipping-to-europe/849>\
**Category:** ChessUp 2\
**Created:** [December 9, 2024, 10:10am UTC](https://community.playchessup.com/t/shipping-to-europe/849 "2024-12-09T10:10:34Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![roct73](https://avatars.discourse-cdn.com/v4/letter/r/df788c/32.png) [@roct73](https://community.playchessup.com/u/roct73)\
**Post date:** [December 16, 2024, 11:58am UTC](https://community.playchessup.com/t/shipping-to-europe/849/26 "2024-12-16T11:58:55Z")

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Just got my board 10 minutes ago here in Norway, and managed to loose to the Chessup bot already😊 Just a fast test before I take the dog for a walk. I’m happy to say that every piece registered and I didn’t have any problems…except for loosing. So far I’m very impressed👍

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**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\
**Post date:** [December 16, 2024, 3:14pm UTC](https://community.playchessup.com/t/shipping-to-europe/849/27 "2024-12-16T15:14:32Z")

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> [@wilis](#):
>
> Or that air freight will not be faster than cargo?

Air freight packing Dec 18th (projected), Ocean packing Dec 20~21.

Fedex is a 2~3 day delivery, so the air freight very likely makes xmas and the ocean freight might/might be day after.

Adding people to air freight batch (we have a few spares there) that request it.

There were two air freight batches (air freight one already fully consumed). Air freight two is sitting at a Europe airport right now waiting to clear customs and get trucked to our warehouse.

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**Author:** ![Kidkuani](https://avatars.discourse-cdn.com/v4/letter/k/4491bb/32.png) [@Kidkuani](https://community.playchessup.com/u/Kidkuani)\
**Post date:** [December 16, 2024, 10:54pm UTC](https://community.playchessup.com/t/shipping-to-europe/849/28 "2024-12-16T22:54:16Z")

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Hiya,

I tried to email in regarding the air freight however I haven’t received a reply yet.  
If I could get added on the list to hopefully make shipping before the holiday it would surely make my son Christmas.  
Order number is \> #25573

Regards  
Chi  
UK

Edit: Just received a reply, Thank you 🙏

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**Author:** ![judge](https://avatars.discourse-cdn.com/v4/letter/j/9de0a6/32.png) [@judge](https://community.playchessup.com/u/judge)\
**Post date:** [December 17, 2024, 10:34am UTC](https://community.playchessup.com/t/shipping-to-europe/849/29 "2024-12-17T10:34:43Z")

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Hello @Nicko, do we have news regarding the cargo did it arrive ? I haven’t received any delivery email yet, living in France, Thank you

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**Author:** ![Nicko](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/nicko/32/180_2.png) [@Nicko](https://community.playchessup.com/u/Nicko)\
**Post date:** [December 17, 2024, 12:10pm UTC](https://community.playchessup.com/t/shipping-to-europe/849/30 "2024-12-17T12:10:10Z")

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Hey, yes it arrived and unloads right now, you can follow up the progress live here:

[![](https://canada1.discourse-cdn.com/flex030/uploads/playchessup/original/1X/42cfdda91880d3f619fe5d7aa6612432ed4c9ee9.jpeg "Live stream | Amazonehaven west") ](https://www.youtube.com/watch?v=M09NaBVPjAI)

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**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\
**Post date:** [December 17, 2024, 2:37pm UTC](https://community.playchessup.com/t/shipping-to-europe/849/31 "2024-12-17T14:37:38Z")

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So several steps to go:

1. Unload
2. Clear Customs
3. Schedule pickup (we hired a driver to wait, might save 1 day)
4. De-van at the warehouse
5. Pick, pack, label at the warehouse
6. FedEx / PostNL deliver

We are going to turn 1-6 as fast as possible, but are at the mercy of others for 1-3. Takes a couple of days.

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**Author:** ![Clemsisco](https://avatars.discourse-cdn.com/v4/letter/c/a87d85/32.png) [@Clemsisco](https://community.playchessup.com/u/Clemsisco)\
**Post date:** [December 17, 2024, 3:07pm UTC](https://community.playchessup.com/t/shipping-to-europe/849/32 "2024-12-17T15:07:33Z")

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So it will still deliver in time for christmas?

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**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\
**Post date:** [December 17, 2024, 4:00pm UTC](https://community.playchessup.com/t/shipping-to-europe/849/33 "2024-12-17T16:00:49Z")

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We can add you to the air freight batch to make sure - just let me know the order #

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**Author:** ![backslashhh](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/backslashhh/32/252_2.png) [@backslashhh](https://community.playchessup.com/u/backslashhh)\
**Post date:** [December 17, 2024, 5:22pm UTC](https://community.playchessup.com/t/shipping-to-europe/849/34 "2024-12-17T17:22:43Z")

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#24747

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**Author:** ![Clemsisco](https://avatars.discourse-cdn.com/v4/letter/c/a87d85/32.png) [@Clemsisco](https://community.playchessup.com/u/Clemsisco)\
**Post date:** [December 17, 2024, 6:03pm UTC](https://community.playchessup.com/t/shipping-to-europe/849/35 "2024-12-17T18:03:10Z")

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#24888 thanks!

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**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\
**Post date:** [December 17, 2024, 6:53pm UTC](https://community.playchessup.com/t/shipping-to-europe/849/36 "2024-12-17T18:53:04Z")

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> [@Clemsisco](#):
>
> #24888

done

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<div class="post-metadata">

**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\
**Post date:** [December 17, 2024, 6:53pm UTC](https://community.playchessup.com/t/shipping-to-europe/849/37 "2024-12-17T18:53:10Z")

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done

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**Author:** ![wilis](https://avatars.discourse-cdn.com/v4/letter/w/eb9ed0/32.png) [@wilis](https://community.playchessup.com/u/wilis)\
**Post date:** [December 18, 2024, 11:50am UTC](https://community.playchessup.com/t/shipping-to-europe/849/38 "2024-12-18T11:50:52Z")

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Hi Jeff.  
I imagine you are very busy at this time and I thank you from the bottom of my heart for your commitment and help!  
I have not received any confirmation from the carrier yet. Is there a way to verify whether the shipment is on its way? Country: Poland. Order number #24750  
Best regards!

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**Author:** ![Fredko](https://avatars.discourse-cdn.com/v4/letter/f/3e96dc/32.png) [@Fredko](https://community.playchessup.com/u/Fredko)\
**Post date:** [December 18, 2024, 11:59am UTC](https://community.playchessup.com/t/shipping-to-europe/849/39 "2024-12-18T11:59:56Z")

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Hi !  
How long , from your the day you ordered have you waited for your order delivering?  
I ordered mine on December 7th, and still not have any informations. I am living in Poland. Thanks for answering.

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**Author:** ![Fredko](https://avatars.discourse-cdn.com/v4/letter/f/3e96dc/32.png) [@Fredko](https://community.playchessup.com/u/Fredko)\
**Post date:** [December 18, 2024, 12:08pm UTC](https://community.playchessup.com/t/shipping-to-europe/849/40 "2024-12-18T12:08:54Z")

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I ordered chessup 2 board on December 7th. Could be it shipped by that ship which accost to Rotterdam on dec 16th?

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**Author:** ![Fredko](https://avatars.discourse-cdn.com/v4/letter/f/3e96dc/32.png) [@Fredko](https://community.playchessup.com/u/Fredko)\
**Post date:** [December 18, 2024, 12:09pm UTC](https://community.playchessup.com/t/shipping-to-europe/849/41 "2024-12-18T12:09:31Z")

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I am from Poland.

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**Author:** ![judge](https://avatars.discourse-cdn.com/v4/letter/j/9de0a6/32.png) [@judge](https://community.playchessup.com/u/judge)\
**Post date:** [December 18, 2024, 3:15pm UTC](https://community.playchessup.com/t/shipping-to-europe/849/42 "2024-12-18T15:15:46Z")

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Amazing thank you Nicko

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**Author:** ![\_OA9](https://avatars.discourse-cdn.com/v4/letter/_/0ea827/32.png) [@\_OA9](https://community.playchessup.com/u/_OA9)\
**Post date:** [December 20, 2024, 9:33am UTC](https://community.playchessup.com/t/shipping-to-europe/849/43 "2024-12-20T09:33:16Z")

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Hi Jeff & Team.  
I did not receive any email confirmation since the November one regarding my order.  
As I saw in this thread that delivery in Europe have started, would there be any update soon.  
My order number is #24737  
Thanks in advance.

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**Author:** ![Jeff](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/jeff/32/3_2.png) [@Jeff](https://community.playchessup.com/u/Jeff)\
**Post date:** [December 20, 2024, 6:13pm UTC](https://community.playchessup.com/t/shipping-to-europe/849/44 "2024-12-20T18:13:30Z")

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Europe shipments go out Monday or Tuesday.

The bulk inventory just cleared customs and still needs to truck to warehouse and that will happen Monday.

We did have a few hundred units of air freight stock but that is all gone now and anything without tracking is waiting for early next week.

After the inventory arrives, it is 2-5 days from order to delivery moving forward.

The Kickstarter, Indiegogo, and other pre-orders are all waiting on this ~3000 units to arrive (shipped by ocean, arriving in warehouse Monday)

Sorry for the wait and I wish the inventory was just 1 day earlier so it would ship before this weekend, but I can confirm it did not make it to the warehouse today.

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**Author:** ![filou97](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.playchessup.com/filou97/32/443_2.png) [@filou97](https://community.playchessup.com/u/filou97)\
**Post date:** [December 25, 2024, 10:51am UTC](https://community.playchessup.com/t/shipping-to-europe/849/45 "2024-12-25T10:51:10Z")

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Shipment of ocean batch from warehouse has started since I just received a notification from PostNL that the board will be delivered to my house (in Belgium) this Friday (27/12). I am too impatient to play with it. Hoping I will not get a bad piece.

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