# The board began to glow dimly
**URL:** https://community.playchessup.com/t/the-board-began-to-glow-dimly/3744
**Category:** General
**Created:** [August 6, 2025, 10:57am UTC](https://community.playchessup.com/t/the-board-began-to-glow-dimly/3744 "2025-08-06T10:57:50Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@ChessUA](https://community.playchessup.com/u/ChessUA)
#### Post date: [August 6, 2025, 10:57am UTC](https://community.playchessup.com/t/the-board-began-to-glow-dimly/3744/1 "2025-08-06T10:57:50Z")
Hello,
I played this morning. Everything was fine.
In the afternoon, I sat down to play again, but the squares were obviously glowing very dimly.
I restarted the board, but it didn’t help. When I turned it on, it flashed twice, brightly, as it should. But after that, the brightness level immediately dropped significantly again. Including on the screen.
The charge level is green. The low light mode is turned off.
What’s wrong with it, and how can it be fixed?
Thanks!
Upd: Some time has passed and the board has started glowing brightly again.
But this isn’t the first time this has happened. Is this normal?
Upd2: As soon as I wrote the first update to this post, the next batch and the board dimmed again. Who is responsible for this? 😀
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### Author:  [@Richard](https://community.playchessup.com/u/Richard)
#### Post date: [August 6, 2025, 1:09pm UTC](https://community.playchessup.com/t/the-board-began-to-glow-dimly/3744/2 "2025-08-06T13:09:54Z")
> [@ChessUA](#):
>
> The low light mode is turned off.
What brightness mode is the board in when this happens?
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### Author:  [@ChessUA](https://community.playchessup.com/u/ChessUA)
#### Post date: [August 6, 2025, 3:09pm UTC](https://community.playchessup.com/t/the-board-began-to-glow-dimly/3744/3 "2025-08-06T15:09:24Z")
I have never changed this mode since purchasing the board. The mode is set to: auto
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### Author:  [@Richard](https://community.playchessup.com/u/Richard)
#### Post date: [August 6, 2025, 3:29pm UTC](https://community.playchessup.com/t/the-board-began-to-glow-dimly/3744/4 "2025-08-06T15:29:08Z")
When this happens, is there any chance there’s something covering or casting a shadow over this area(where I’ve placed the paper)?
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### Author:  [@Jeff](https://community.playchessup.com/u/Jeff)
#### Post date: [August 6, 2025, 3:35pm UTC](https://community.playchessup.com/t/the-board-began-to-glow-dimly/3744/5 "2025-08-06T15:35:26Z")
Yeah this is usually caused by people placing captured pieces over the sensor.
I recommend taking it off of auto and setting it to high.
We need to chance to high as the default. The number of people that benefit from auto \< the number of people that place pieces over the sensor.
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### Author:  [@ChessUA](https://community.playchessup.com/u/ChessUA)
#### Post date: [August 6, 2025, 3:39pm UTC](https://community.playchessup.com/t/the-board-began-to-glow-dimly/3744/6 "2025-08-06T15:39:30Z")
Richard,
I have a spare queen positioned precisely at that spot. 😀
Is that the issue?
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### Author:  [@ChessUA](https://community.playchessup.com/u/ChessUA)
#### Post date: [August 6, 2025, 3:43pm UTC](https://community.playchessup.com/t/the-board-began-to-glow-dimly/3744/7 "2025-08-06T15:43:59Z")
Thank you Richard and Jeff,
You are the best!