# You guys see this? Feedback during live rated game from reddit
**URL:** https://community.playchessup.com/t/you-guys-see-this-feedback-during-live-rated-game-from-reddit/4154
**Category:** General
**Created:** [January 8, 2026, 2:37am UTC](https://community.playchessup.com/t/you-guys-see-this-feedback-during-live-rated-game-from-reddit/4154 "2026-01-08T02:37:53Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@stressmailbox](https://community.playchessup.com/u/stressmailbox)
#### Post date: [January 8, 2026, 2:37am UTC](https://community.playchessup.com/t/you-guys-see-this-feedback-during-live-rated-game-from-reddit/4154/1 "2026-01-08T02:37:53Z")
> **[Reddit - The heart of the internet](https://www.reddit.com/r/Chesscom/comments/1q6unap/banned_when_playing_on_board/)**
Apparently someone was able to access move feedback or suggestions or something while playing a rated chesscom game. Chesscom clocked him for cheating, but the guy is playing dumb because “the board let me do it”. Is this a bug? Seems like something of an issue if the board can accidentally let someone cheat.
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### Author:  [@ricky7uio](https://community.playchessup.com/u/ricky7uio)
#### Post date: [January 8, 2026, 2:39am UTC](https://community.playchessup.com/t/you-guys-see-this-feedback-during-live-rated-game-from-reddit/4154/2 "2026-01-08T02:39:06Z")
I was going to post the same.. I just saw it on Reddit too. I’m curious on what was the issue here.
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### Author:  [@Richard](https://community.playchessup.com/u/Richard)
#### Post date: [January 8, 2026, 2:56pm UTC](https://community.playchessup.com/t/you-guys-see-this-feedback-during-live-rated-game-from-reddit/4154/3 "2026-01-08T14:56:51Z")
Looking into this now, thank you for bringing it to our attention.
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### Author:  [@Jeff](https://community.playchessup.com/u/Jeff)
#### Post date: [January 8, 2026, 3:24pm UTC](https://community.playchessup.com/t/you-guys-see-this-feedback-during-live-rated-game-from-reddit/4154/4 "2026-01-08T15:24:55Z")
Honestly seems like original poster is not being forthright.
There is no assistance of any form (pre or post move) available when playing on [chess.com](http://chess.com).
This could be anything from a user cheating (by using a secondary device) or a competitor trying to smear our product. For instance, chessnut products do have a history of getting lichess users banned. ChessUp follows all rules and cannot & has not ever caused a ban. It could be a competitor trying to falsely level out that difference.
However, I think most likely is the user was cheating - much in the way of play a mirrored game on a separate device with hints on - and trying to use the board as a scape goat.
We will investigate it regardless.