I turned my board on today and noticed the h7 square was blank. When I place a pawn there, it recognizes it as a pawn on the board editor, but acts as if I have not placed a piece there. Multiple other pieces are behaving this way when I attempt to play a game. I attempted to update the board, turned it off and on, and even reset all of my settings. Has anyone else encountered this issue? Not sure what’s wrong with it.
That is odd. Sorry for slow reply here - out of office for a bit.
If you have not contacted support yet - info@bryghtlabs.com. This is something we will troubleshoot and then if needed replace/repair under warranty.