We had a customer reach out and say they cannot install the ChessUp Android App in Germany. Anyone else having this issue? We are not aware of any restriction (google/android has not informed us of anything). So we are checking with users.
I am from Germany and have already installed the App…
It works fine, no issue with it.
I installed it 5 weeks ago.
If IT will help, I can try to install it at my tablet to verify if it ist possible to install new…
1 Like
Thanks for confirming. We suspect this is an issue specific to the user and just a translation thing. They said “app is banned”, but I think they just might have an issue with download and the message is lost in translation.
1 Like
I have the app on both my smartphone and tablet - no problems.
1 Like
Let me know what help you need. What is the tablet model?
Thank you, i think i have not any issue with downloading and installing the App.
2 Likes
Just installed the App at a tablet without any Problem. Works fine.
1 Like
All working over here in both my iPad and iPhone.
1 Like