Ghost squares during lessons

ChessUp 2
1

Appologies I have searched but couldn’t find anything.
On android app when playing lessons on the board, I am finding more often that not a ghost square will light up that is nothing to do with what is going on (normally D8 but just recently also G8) and this affects the lessons.
Although the lesson will continue, this light stays lit and more often that not affects the other lights that are demonstrating the lesson. They will either not light at all, flicker or partially light. I also follow the instructions on the board but have to tap a piece (any piece) on the ghost square which although stays lit, allows the lesson to continue. I filled out a bug report for this twice on two different lessons but it is becoming apparently it happens on all lessons. It does not happen on normal game play.

Many thanks

2

Thanks for reporting - we will take a look at this.

3

thanks, for the record this board is absolutely amazing!

1 Like
4

I think I’ve seen this a couple of times too. Didn’t dona bug report as wasn’t sure how to explain.

5

We are continuing to work on stability with lessons. Time synchronization is an area we are working on. If you back the lesson up to the beginning and start from there it should be pretty reliable. Device playback speed depending on the hardware can alter things a bit. We are working on it though and thank you for your patience

6

If anyone does have some video recordings of issues, those can help.

7

@francisoldfield Would you be able to share a video of the issue? Do you have any issues with those squares during normal game play?

8

Hi, yes here

can’t send it direct because of the size of the file.

Many thanks

9

Thanks for the video. If you go into the Board Editor with no pieces on the board do you see anything in those squares that are issues?

10

No I tried that, under board editor everything works exactly as you would expect.

Many thanks

11

Hi @francisoldfield What model of phone do you have?

12

S25 ultra. Most up to date software

~~ Francis ~~

13

@francisoldfield I think I may have been able to recreate the bug. I will work on a fix and then we will see if that fixes your issue.

14

Lovely, good luck!

~~ Francis ~~

15

@francisoldfield We will be doing a release next week I think with a fix that should correct this issue. Please let me know if you still see this after the release.

16

Of course thanks

~~ Francis ~~