This is for iOs on the app. If I click the ‘ChessUp’ online mode, I get the error message “Your profile is missing a(n) last name. You will need this to be logged into the ChessUp Community Platform.” When I go to profile, select edit profile, I seem to be unable to enter a last name.
I do log in with Google, but did not have a last name setup. I went and updated this, logged out, and logged back in, but it seems to have my old setting still entered, and I am unable to enter the last name.
In have a similar problem. I can’t change my pseudo in my profile of the Chessup app 2.2.4 (iOS). I can edit it but it does not save. Î’d like to get it in sync with my pseudo on Lichess and ChessDotCom. Also, I changed my photo and it was successfully saved but it doesn’t show on the starting page of the App after a restart.
I have the same problem (Android). Every time I start the app, it says there is a problem with the profile. There is an exclamation mark in the last name field. But I cannot successfully make changes. I am logged into the app with Google.
I have the same issue on android. I should add that I’m logging in via google profile. I’m pretty sure the problem with my name being “invalid” is because I have an accented letter (é) in my last name. I can seemingly correct it in the chessup app, but the next time it reappears presumably because the info is synced from my google profile each time and thus it get’s reset - since I have not changed anything on google profile.
Once the next Android release testing is finished we will release it. I know it can be a nuisance, but if you dismiss the screen for making changes, you should be able to continue playing.
HorseyMover, do you use Facebook or Google sign in for your account? Since those are part of an external account those aren’t editable. I’m looking at some options so names are a little more flexible.