Game already in progress

When trying to start a game on chess.com, I’ve been getting the attached error message about 20% of the time in recent weeks. I only play on the Chessup board. So there’s no chance I’ve started a game that’s “already in progress.” This error message then requires me to go to chess.com and click a bunch of random buttons, which seems to solve whatever the problem is in the chessup board. Thoughts on what is causing this? Thanks.

@Richard @oridota will look into this. We will get it fixed ASAP.

@kasparov , could you please PM me your board’s serial number, from Settings→About→SerialNumber?