Multiple Accounts

I have inadvertently created multiple accounts trying to login on different devices. I have since deleted all accounts, and want to make sure they are completely removed from servers so I can use my preferred user name and email account. Although I closed/deleted accounts when I try to create a new account it tells me that user name/email has already been used and select a different one. Is there anyway to do this?
Thanks
William Barrett

Hi William - no problem we can have the software team resolve it. I emailed them and we should be able to resolve it within a couple of days.

Is there anyway to shoot me a message when this is done, I am not going to login or attempt to use my board until I know this has been resolved. I have spoken so highly of this board and its benefits, and demonstrated its use to my nephew David Barrett, that he purchased this board for his birthday around 12/5/23. I noticed the issue with multiple accounts because he tried to send me a challenge and it showed me online twice, and sent me two challenges

I’ll DM you