This is the feedback I got from ChessUp team. And with that I don’t have any issue with the bots anymore
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Thanks for reaching out! We’re sorry that this is happening, let’s find a solution together! After you’ve logged out of Chess.com on the board, we ask for them to wait for the green pawn symbol to populate.
Once you have successfully logged into chess.com, go into the Chess.com menu on the board and wait 3-5 seconds. You will then see a green pawn populate near the WiFi symbol. Once the green pawn shows up, you may now begin a match.
Let me know if any of these steps help or if you need further assistance!
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