Chess.com Bot Games Not Working on ChessUp2 – Stuck in Soft Lock

Hi everyone,

I’ve been using the ChessUp2 board for a while now, and something that already caught my attention some time ago has come up again: it’s currently not possible to play against bots on chess.com using the board.

When I try to start a game against a bot, I can select the bot and click “start” without issues. The bot is displayed correctly, including its intro text—but it never makes a move. The game just hangs at that point.

What’s worse is that once I’m in this state, I seem to be stuck in a kind of soft lock. There’s no option to abort the game or resign from the board itself. The only way out is to restart the ChessUp board completely.

Has anyone else experienced this issue? Are there any workarounds or updates from the team on whether this is being addressed?

Thanks in advance!

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Programmers are working on this now - it is a temporary issue as the Chess.com bot interface changed and we are updating our service now.

Sorry for the interruption

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