Promotion error. And two player assistance error

Hi Jeff.

Now that you’ve fixed the chesscom login problem, I’ll just voice a few least we issues I’ve encountered.

  1. My opponent played something like dxc8=R. I accidentally placed a Q on c8 and took back with my rook then looked at my phone (this is before I could play without my phone) and saw it should’ve been a rook. From then on, nothing I could do would allow me to play my turn and I timed out. I tried changing the Q for a R. I tried putting all the pieces back where they were before dxc8 etc etc but nothing I could do would make it my turn. I had to watch my time run out.

  2. When playing a 2 player game with my toddler, his “assistance” suddenly disappeared and all his legal moves were blue. There was no way to turn his assistance back on. I tried disagreeing the game and going to the board editor but there was no option to initiate a two player game from the position I set up (the position left over from out game) and he had to finishing out the game just doing the computer moves. (He was happy because he won but I lost a teaching opportunity).

#2 we are working on - several reports of assistance lost during 2 player and should be easy to track down and fix.

#1 When playing just through the board, this should not be an issue. Playing via the app is mainly a ChessUp 1 use and partially supported on ChessUp 2 - but mostly just because ChessUp 2 code was built from ChessUp 1.

I understand the app was a work around when we had the Chess.com login issue a couple of days ago, so of course it was getting used. The direct play should not have promotion issues.

Thanks for reporting

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Thank you for your reply