Unable to find match on Chesscom

I have occasionally been able to connect to a bot match, but it has been somewhat infrequent. I’ll occasionally encounter a ‘server error to start game’ error attempting to connect to a Chess.com bot.

Serial: 145070018
Versions: 1.4.0 (Main), 0.1.1 (Touch), 0.2.7(BB)

https://community.playchessup.com/t/updates-on-chessup-2-outage-dec-25-2024/1568/3

We have had this same issue. Difference is we’ve had the server error every time, not l just occasionally. And, as per my other post, we can’t play a chess.com match against anyone either. All round poor experience really. If support can’t help us quickly when they’re back online we’ll be sending back for a refund. Advertised as integrated with chess.com and it is terrible.

Normally the Chess.com integration works good. Just last couple of days there are some issues. Just wait for a little bit and it will be fine.

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Thanks for the reassurance. We’ll see how it goes the next day or so.