The automatic update of the Chess.com bots works great. Now we get the new bots from the start.
Congrats at the team!
6 Likes
Good? I came here to see what is going on, my whole board isnt usable anymore
after updating to 5.1.9 all my lights are out.
It was responding very very very slow after updating. So incidentally I saw some lights. The battery was around 25% (still green), but i charged it fully but the problem is still here.
what should i do? If i turn on the board, the led display works but all the squares are off. It’s not even slow responding now, it’s not showing anything.
Can you please help me out??
1 Like
After I turn on my Bluetooth on my iPhone, I see the mobile blue icon on top and the lights turn on?
Then it initially was responding with 10 seconds delay. But now the lights are responding good, after 3 mins of waiting.
If i turn the board off, the lights work again. What is going on? It seems ok now?
Please reach out to our customer service team info@playchessup.com and they will help you out with troubleshooting.
1 Like
Ok I will thanks
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Same issue here. After updating to 5.1.9, the board lights won’t light up. Not even during startup.
I’ve tried:
- Full reset
- Force reinstall of firmware (had to use the double-tap method from the app)
Everything else is working normally except no lights.
Same advice Jeff gave above:
Thanks, I just did and wanted to write here that ChessUp support is top notch!! They’re replacing the board right away.
2 Likes
I can agree. They respond almost instant. Very nice. Mine is underway, i let you know what happens here
1 Like