(Chessup2) I play roughly 1-2 dozen two player matches a day. I have had five crashes in the middle of the match that lock up the board until power is reset since I received board 6 days ago.
When it crashes, the screen shows logo and an empty status bar. Photo attached. I reported this on Facebook, but it appears you guys do not respond there.
Is there a crash log that can be accessed or is this automatically submitted via Wi-Fi?
I am having the same issue here. See my link: ChessUp 2 Piece or Board Issue - Report Here So We Can Help - #90 by rhinoroo
Fix for this is rolling out today - was an update to a 3rd party library but we have fixed it and will update soon
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Awesome thanks