today i have played two games online on the chessup board where the board (seemingly at random) turned itself off for a very short while, maybe a second, and turned back on afterwards. I wasnt able to resume playing the games on the board itself, as the board acted as if i just started it up. I was however able to resume the games on chess.com after logging in on my pc. Has anyone experienced this issue?
Link to the games:
That is really unusual - we have never had that reported.
It is possible there is a faulty power switch.
There is sometimes software crashes that will show a chessup icon and an empty progress bar - did that show up?
I’ve experienced it a couple of times as well