Board restarting randomly during games

today i have played two games online on the chessup board where the board (seemingly at random) turned itself off for a very short while, maybe a second, and turned back on afterwards. I wasnt able to resume playing the games on the board itself, as the board acted as if i just started it up. I was however able to resume the games on chess.com after logging in on my pc. Has anyone experienced this issue?

Link to the games:

That is really unusual - we have never had that reported.

It is possible there is a faulty power switch.

There is sometimes software crashes that will show a chessup icon and an empty progress bar - did that show up?

I’ve experienced it a couple of times as well