Re Chessup2 board
My Chess.com and Lichess matches are routinely aborting at the first move now. Can’t get a single game played.
Not sure what to do.
I’ve checked that I don’t have an incidence of chess.com or lichess running on my phone or tablet at the same time.
Thanks in advance
Matt
May we please have your board’s serial number, ChessDotCom username, and Lichess username? You can PM me these if you prefer.
Hi
Thanks, but I can’t see any button to PM you?
Hi - This sounds like something very specific - account or unit level - we want to of course fix it right away, so if you can email info@bryghtlabs.com, that would be faster than through the forum.
Sorry for the issue. We can get it fixed.