Game aborted on chess com

First of all best wishes to anyone who reads this.

Last couple of weeks was great until today. I was queued up on chess.c om. Game was started I was black and was waiting on the opponent to move, but nothing happened. Then suddenly I see a timer on my side of the board that the game is about to abort in 30 seconds. So it looks like the opponent has moved, but the board didn’t register the move somehow.

So then I tried to load up another game and this time I received the message game as been aborted while searching for an opponent. So I restarted the board and tried again, but again game aborted. So I tried lichess I joined a game and I was black the opponent has moved and this time I see the move he played, but when I moved the pawn to its designated location it didn’t register. When I picked up the piece the squares light up and when I layed down the piece the squares kept lighting up.

I got scared that the board might be defective, so I started a bot game, but that worked fine. So I tried lichess again and this time it worked great, but the squares light up differently then I am used to not sure if this got to do with lichess (I only play on chess. com), but when I select the opponent pieces I see blue and purple colors on the board which I am used to, but when I touch my own pieces the blue squares are not blue, but white. I did finish the game so I tried chess.com again, but still game aborted.

The lichess moves should not be white -that might have been related to a previous mode the board was in and a specific bug. We will look into that. On a fresh game, lichess moves are the same colors and experience is similar to chess.com.

What is the chess.com username, is it also RooKii? The aborted game is likely related to a fix we are working through with chess.com on rare double launched games - it will be resolved soon. But I would like to review the logs for this case and make sure. Often this happens after a cancelled game. If you can share the game link or username, our programmers will take a look.

Username is Rookii884. I do not have a game link for that specific situation, because its an aborted game and it doesn’t show up on my recently played games. The aborted games were 15+10 games that I tried to start yesterday. The blitz games in recent played games I played on pc. I haven’t tried it today, but will try later.

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Just played 3 games in a row without any issues. So it seems working now.

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The lichess moves should not be white -that might have been related to a previous mode the board was in and a specific bug.

This has been identified and will be fixed in the next firmware release.

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