Board doesn’t charge and doesn’t work

I did get the board on 28/12 and played with it for 3-4 days straight. Also i did charge te board 2 times in this period. I didn’t open the board fir 2-3 days now and did just wanted to play but it wont open amd don’t charge. The red light isn’t flashing. I did try it with diffrent types of cables and charger heads from 20v, still isn’t charging. Any solutions or idea what the problem is?

@Jeff , you have been summoned :upside_down_face:

I will send an email - likely a USB port issue. We did have one other of these too.

I will email you now