See the video https://youtube.com/shorts/nPp1IqvSk2A?si=jFAj04A4Pq2LZwyN
When I start a new game for two players I see this error message in the app
This is a brand new set. I tried to calibrate it and the app shows instructions for v1 which are not applicable to v2. The chessboard is in appartment for many days.
Video is unavailable?
Could be a faulty piece or a noisy charger. But would help to see a picture.
We can replace any faulty piece.
The issue came back, I fully charged the board https://youtube.com/shorts/o1sycMQV8kI?si=4mOwsgQPh_xdkCEs
The video from previous post which I deleted https://youtube.com/shorts/OEsZHXJKeRE?si=XLLmLpBh45A-bY89
That’s crazy!
Thanks for the videos.
If the board still functions (touches, moves, board editor, etc) - then you are under or on a radio noise source. Typically it is a problem with the bulb or lamp, or a problem with a powered table. Relocating the board out of the noise solves it.
If the board is not functioning, then it is a faulty unit (and it can be intermittent - works sometimes and not others). Let us know if so - we can replace.
I moved to another location and it started working!
