Way off i have played 10 games that haven’t showed up in the history since January 14th. None of them were bot games. That’s the main reason for me wanting this model is not having to use a phone app but it seems to only record games in my history only when i play using the phone app.
they were not sync automaticaly - meaning, you need to go to settings, board import (while connected to the board)
Yes, this is the answer.
I don’t see any import board in the settings? Can you post a pic of where it is?
On Android you drag down to refresh the history list.
And maybe wait for about 30 secs. There can be a little delay.
I also have android the only time it updates that way is if i play using the android app. But if I’m playing directly from the board without the app, just using the on the board screen . It doesn’t update the game history on the android app.
The last time it added games to the history of the app was January 14th I’ve played several games since.
I had simular problems. I deleted all the games inside my game history and then deleted cash and data of the app. Sinds then it works for me.
I wouldn’t delete stuff from the game history. That also deletes games that have been backed up to the cloud. You could clear the application cache and see if games start importing. The flow is this… when you launch the application and navigate to the History tab, it initiates an exchange with the connected board to pull in any games that were played without the app. This process does take some time, so wait 30 seconds or so. If you don’t see the games at that point you can try pulling to refresh the list.
If you revisit the tab without closing the app/relaunching, the exchange isn’t initiated again. You could try just swiping the app away and relaunching.
If this isn’t resolved for you, please submit a ticket so we can gather all details and have a history to get this resolved.