Game imports on chessup 1

General
1

I have almost never been able to successfully import my games. It tells me now that I have 58 games to import and only imports 8 of them, seemingly at random. I’ve deleted the app, and get the same result after installation. It is VERY frustrating as I want to use the board to go over a tournament game and then export the pgn. So I laboriously create a game, go through all my moves from my score sheet, and then when the game ends, it freaking disappears from the history after I analyze it but before I can create the pgn for preservation.

Should I reset to factory default, delete the app and start over? (Assuming there is a way to go to factory default on the board).

1 Like
2

Is this on iOS or Android?

3

iOS.

4

@DavidS I am sorry for the inconvenience.

A new build that should address this issue will soon be released.

Again I sincerely apologize for the inconvenience, relief is on the way.

1 Like
5

So I have the recently added app but it doesn’t do anything to fix the problem. I now have 65 games of which it repeatedly successfully imports 16 games. And then tells me I have 65 games to import.

David

| oridota
August 4 |

  • | - |

@DavidS I am sorry for the inconvenience.

A new build that should address this issue will soon be released.

Again I sincerely apologize for the inconvenience, relief is on the way.

6

Was that the release just done? I think that Mae’s the app unable as I can’t log on and get authentication errors.

7

Slight hiccup with the app store publishing the latest version - should be fixed soon.