Hello community,
Yesterday I played a game with the board and today it is nowhere to be found.
I ve imported my last games but it did not show up. After that I played one more game or so, to see if it gets imported, and it actually did.
Now I have the game 1 to 24 imported and then it goes on with 28. So the games from 25 to 27 are not there.
I would love to know what I can to do to get them. Currently I have a chessup2 board and the iOS app
Kind regards
Nils
Any ideas?
Hi
I have the same problem. In the last week I played about 8 games with internal AI but none of the games are visible in the app despite the bluetooth connection and the message about importing games. They are not visible. They were games against AI with a strength of 12 and I was using maximum assistance.
@wilis @Enchantedbowler If you use this link it generates a ticket to work through. Please include all relevant information in the form. Mobile application version and platform are really helpful.
ClickUp Forms
Sometimes the games can reuse previous game #s. And there is also a way to refresh the games list by pulling down in the history screen to refresh.
Check that it did not name 2 game #1s, 2 game #2s?
As long as the game was played to completion, it should be saved. If completely missing, let us know.