Problems with chess.com

Hello together! Since a week I have problems playing with my chessup- board at chess.com. The board shows the first move of my opponent and is not accepting my answer. At lichess everythink works well. Can you help me?

My second question: How long can you play with the board? My full loaded board works only 4 hours. Is ist normal? Thanks for an answer!

2 Likes

What phone platform are you using for chess.com?

The board works for about 8 hours when playing online. If you are playing against the board AI - it consumes more power and can have different battery life.

Are you seeing 4 hours when playing online / with the app?

Hi Jeff,

I am using an Android Phone, Samsung Galaxy S 20. I have played often against the AI, therefor I can understand the 4 hours.
The problems with chess.com are still unsolved. But I have noticed, that they only happened, when I am playing wirh the black pieces.

Best wishes

Rainer

Gesendet von AOL auf Android

1 Like

Thanks for letting us know about the chess.com black piece issue.

We have an improved solution coming on Android - perhaps 1 month away. It will be much more stable.

We are also working to improve the game start reliability each week with the current method.

4 Likes

My problems with chess.com are back again! Since 2 days I can`t play a single game on my chessUp Board. I can make my moves with the phone, but there is no reaction on the board. Anyone else with this problem?

1 Like

There was a temporary outage when Chess.com changed their site just a bit.

I will have support email you to verify if there is still an issue and fix it.

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Hi Jeff,

since yesterday everything works fine. Thanks, but an earlier warning would be nice!

Rainer

Gesendet von AOL auf Android