Unable to login chess.com

Today I received my board and I’m stuck with “Error getting credentials, Please try again” message. I have tried all possible ways mentioned before in this forum.
None of them seems to work.

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I’m getting this issue too. I’d logged out so my son could log in with his account, and now I can’t log back in.

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Please reach out to info@bryghtlabs.com and our customer service can help even further.

Here is the standard steps:

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