App wont Connect with the Board

Hi i just got the Chess Up Board for my Birthday and i love it! What an amazing invention!

The problem that i have is that my phone (Samsung) wont connect with the Board bluethoot is on.

We tried it with the phone from my girlfriend and it connects automaticly. So the issue has to be with my phone. But i dont know what else to try

Hi Dzaki,
If you haven’t done so, please reach out to our customer service. They should be able to help you get things up and running. Contact: info@bryghtlabs.com

My two cents.

From what you’ve described, it sounds like you’ll prob need to concentrate on your phone. Try a reboot of phone. If a no go, try a factory reset of the phone- back up properly, etc.

As recommended, try the customer service route.

Good luck.

Joe