I’m experiencing the same issue — none of my games vs bots are being saved on Chess.com when I use only the board. I’ve tried several solutions, but nothing has worked so far, and support hasn’t replied either.
I still hope for a fix.
So we hacked in a way to save bot games while we wait for Chess.com to roll out universal bot game saving. We do not have a date when Chess.com will start to save all bot games.
We will take a look to see why the workaround is not saving currently.
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What’s interesting is that it works for some people and not for others.
It worked for me at first, but hasn’t worked for a few weeks.
@pickup Yes it’s the same for me it worked once for a short period but now it’s not working…
For me it’s big issue one of the main reason I ve bought chessUp2 board is to play against chess.com bots but if I don’t have the analysis…
@pickup I know but I was sold a chessboard that you could play without the app, that’s why I bought it to, I don’t want for every game I play, to get on my phone find the chessupAPP, log in (which is very slow, go to chess.com which is also slow and select the game)
I wouldn’t be satisfy is the solution is use the app…
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Yes, I know, this is only a temporary solution for me and I hope chess.com will do something about it soon.
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The root of the issue is that Chess.com does not save bot games on their site by default. That is supposed to have changed already - but no exact date has been given to us.
So while we wait, we have applied a bit of a hack to the site where we request to save the game for analysis after it is played. It works but we have to continually maintain it as their site changes. We are looking into this latest change. It is not affecting every account which actually makes it harder to resolve.
Ok I understand, could you tell us when you have updated the hack so we can test it again ?
If there is any feature request on chess.com API running please could you provide it so we can upvote it
Hello,
I have a different issue. Other than using ChessUp 2, I exclusively use the Chess.com Android app to access Chess.com. This has never saved bot games and I am glad about this, I do not want bot games to be stored. I played my first Chess.com bot game using ChessUp 2 yesterday and noticed that it did save to Chess.com. I did not want this behaviour. I understand that I cannot remove the game using the Android app and instead have to use the Chess.com website. I did this and removed it and it has disappeared from the website but is still showing in the Android app. I’ve raised a help request with Chess.com to remove this. I do want to play Chess.com bot games on my ChessUp 2 but I do not want to have to manually delete the game from the history each time.
Please can an option be added that toggles if Chess.com bot games played on ChessUp 2 are saved on Chess.com? This is really impacting my enjoyment of the product. Chess.com is my main way of interacting with my chess interests, the Chess Up 2 is an excellent addition but I do not want it ‘polluting’ my history in a way bot games never have before.
@Jeff - Please? 
You don’t analyze your bot games? I’d say it’s much more annoying not to have access to the analysis when you want it than to have a bit of ‘clutter’ in your game history. If we could solve the first issue, that would already be a big improvement.
I would say I’m not alone as this post is the most viewed (after roadmap related things)
I have never been able to delete chess.com history, I have tried many times and even watched utube Videos explaining how with no luck, can you explain how, the button they describe in the videos just doesn’t exist on there website or app. Maybe the utube videos are old and method is not possible now?
When playing in the Chess.com app I immediately analyse the game after playing. I do not have enough experience of using the ChessUp 2 to know if my workflow would be different on this tool. However, for now ChessUp 2 is making unwanted, intrusive additions to my Chess.com account. If the only option is to not use ChessUp 2 for Chess.com bot play then this is what I’ll do but it would be a disappointing outcome. Alternatively I’ll ditch the built in Chess.com support and use ChessUp 2 with Chessconnect via my phone; a better compromise than not using the board but not ideal as it means no leveraging the built in Chess.com (and hence offering no benefit above my other eboards).
For what it’s worth, I can understand why some want this functionality but I seek to be able to disable it. No different to some wanting a no lights mode. I think my request is clear and reasonable.
As per my reply, my experience of this has not been ideal. The delete button is only available in the browser and yet I interact with Chess.com via the Android app. Using the delete button on the website has deleted the game from the website and some views within the app, though it is still visible in others.
I suspect the latter is a bug with Chess.com and I’ve raised this with them. That said, I do not want this headache after every bot game.
I think the workflow needs a review. What causes bot games to be saved on the website? Automatically or via a save button? On the app it is game review (but not analysis). In both cases it seems to require a direct selection by the user. Perhaps a similar button on ChessUp 2 after a bot game?
It takes some time to sync with the app.
We had an issue that the bot games saved twice. So 2 times the same bot game. On the browser I deleted one and inside the app the 2 games stayed there. But after a while it syncs.
Maybe that’s it. When I deleted from the website the game continued to show on the “Game Archive” section of the apps main page but it was almost immediately deleted from the apps “Game Archive” page (button at the very bottom of the main page).
Even 24 hours later it’s the same - on the main page but not the Game Archive page.
I followed instructions on Chess.com to force stop the app and clear cache but it didn’t change anything.
Regardless, I’m now wandering into the world of Chess.com support rather than ChessUp 2 support. For the latter, a selection on whether to save bot games would be preferable.
Sorry, but I don’t understand this ‘pollution’ thing. These are the games you played, right? Why do you consider them pollution?
But even if you don’t want to see bot games you can look at the live tab
I think we’re getting stuck on the wrong thing here. I prefer to only maintain the record of my rated games. There is nothing wrong with this any more than there is you wanting bot games saved. I suspect your defensiveness stems from a concern that it appears the community are split and this might change what functionality is implemented. I don’t see the world the same way. In comparison with the complexity of making a cutting edge chess board (top marks ChessUp team!), adding a selection to empower the user to configure the board so that it works for them appears trivial. We can all win here! I’d encourage you to consider the no lights mode. To me that seems bonkers; I consider the lights a unique selling point! But I understand others have a different view and by the powers of the ChessUp developers everybody can win. I hope the same sense prevails here, too.
To cut through the noise: I’d like the ability for Chess.com bot games played on the ChessUp 2 not to be saved to a Chess.com account.
I think your request is reasonable and I don’t understand why people would be bothered by it - more options are almost always a good thing. I can very well understand wanting bot games to remain private, especially if you use them to spar openings that you don’t want your future opponents to see, for example.
That being said, Jeff seemed to indicate that it is Chess.com’s intention to force-save all bot games to history on their end. If so, you’ll probably have to lobby that team for the option as ChessUp may soon be powerless.
Also, soon enough we will have the overhauled built in, interactive bots on the ChessUp to play with independently of any online account.