I setup -50 to +50 in chess.com in ipad app. However, when I play the chess.com game on chessup board, my opponent was -200 below me. Why this is happening? Any plans we can set the rating limit on the board in the future?
We should be obeying your account’s setting for rating limit - let me check with programming team.
What is the Chess.com username?
User name archisc2k
I can’t seem to find that member name. Do you have a link to the game?
Also - we confirmed that the matchmaking just follows what Chess.com has set for random seek. It is the outgoing rating setting. Please double check that is set correctly?
(How do I choose what rating my opponents are? | Chess.com Help Center)
Sorry, the chess.com username is njn308102.
Just confirming it is this game:
We are asking chess.com about this. As this is something that we just leave defaulted per the users account.