White King Issue on ChessUp 2 - Fix pushing soon

Hi,

Received my Chessup2 today and have the white king issue. I have attached a photo of the board with the software versions on.

How do we fix? (Order no 31446)

Alex

Send a message to info@bryghtlabs.com they will replace the faulty piece.

Sorry for the bad king - we will get a new one on the way

Hello,

I ordered 2 boards, one for a friend and one for me, we both have the white king issue, even after updating etc…

I also sent you a message via the website, order number is 24357

Can you also send me 2 white kings please?

Kind regards

Tim

Yes will send right now.

Also - I am going to close this thread as it is outdated in title “fix pushing soon”. That fix fixed some white kings, but others remain. So anyone with a white king that doesnt work now needs replacements.